It Service Continuity Analyst Contract
Marc Ellis Consulting
Abu Dhabi, Abu Dhabi, AE
منذ 3 يوم
source : WHATJOBS

Date Posted : Posted 2 months ago Location : Abu Dhabi Job Title : IT Service Continuity Analyst JobPurpose : We are looking for an IT Service Continuity Analyst to join the IT Service Continuity Team, reporting to theLead, IT Service Continuity.

The role will be responsible for liaising with Technology and Support teams inUAE and the overseas locations to manage the Banks overall IT Service Continuity & Disaster RecoveryProgram& Continuityposture.

Responsibilities : Work with IT Teams to help maintain IT Service Continuity / IT Disaster Recovery Program & process,documentation, templates and reports that is compliant with the requirements of the Banks BusinessContinuity Management process as well as all the financial regulators and Central Bank in the regionandoverseaslocations Coordinate and collaborate with IT Teams and internal stakeholders to produce, maintain and testservice continuity plans & procedures for all IT Systems, applications & Infrastructure componentshostedindatacentersintheregion andoverseaslocations Ensure that the IT Disaster Recovery Plans for all IT Systems, applications & Infrastructurecomponents are duly reviewed and approved by all the stakeholders from technical and managementside Participate in the Disaster Recovery Exercises for IT systems & components hosted in Banks DataCenter as well as at overseas locations by defining and documenting clear scope & scenario, planning& executing the tests as per schedules and producing a detailed Exercise Report capturing all therelevantdetails&outcomeof theexercisealongwithidentifiedareasof improvements Manage, communicate and coordinate with Banks international regions on their respective DRexercises.

Work with UAEs Head Office technical resources and international IT teams to execute thetest and produce a DR Exercise scope document, Exercise Report & capture all actions, issues andareasof improvementsfrom thetests Centrallydocument&manageallthegaps,areasofimprovements,issuesandactionsfrom theoutcomesofDR tests Log proactive problem tickets and regularly drive and monitor the progress of DR test related gaps,issues,areasof improvementand actionsuntil final closure Ensure all international regions update and regularly maintain a site level Disaster Recovery Plandocument capturing recovery details in the event loss of full site or connectivity with Head Office DataCentersinUAE Maintain and update the e-battle box (central repository for all IT DR Plan and procedure documents)and ensure there is a governance framework to ensure these documents are well catalogued and areuptodate(reviewedandupdatedannuallyatleast) Managethemonthly / yearlyBusinessContinuityExercise forallBankskeylocationsinUAE Ensure coordination efforts with Group Business Continuity Management & Business ContinuityCoordinators for readiness of all IT requirements for the BC exercises & also participate in the exerciseand manage the IT incident handling by being available at the Recovery site along with required ITsupportteams MaintainacomprehensiveITtestingschedule / DRTestingCalendar,includingthetestingofallcontinuityplansinlinewithbusinessrequirementsand aftereverymajorbusinesschange AssessingchangesinIT fortheirimpactonITServiceContinuityand IT ContinuityPlans Skills&Qualitiesrequired : Previous experience of working in a IT Service Continuity / IT Disaster Recovery role for minimum 3yearswithinacorporateenvironment(preferablyBanksorFinancial Institutions) Excellentinterpersonalskills,includingcollaborationandanalytical Strongcommunication,stakeholdermanagementandstakeholderinfluencingskillsarecritical StrongunderstandingofInformationTechnologyandabletocallonSMEexpertiseasrequired ITILIntermediatecertified AwarenessofTechnologyGovernance,RiskandCompliance

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