Group Clinic Manager
Legacy Group Services
Ras Al Khaimah, UAE
منذ 3 يوم
source :

Key Responsibilities :

Business Development :

  • Identify investment opportunities and build aclinic from scratch (location, recruitment, material, physicians,etc).
  • Employeerelation :

  • Lead, motivateand manage clinic staff to encourage a high performing team motivate, appraise, encourage, inspire confidence andsupport clinic staff Ensure all staff are trainedeffectively and manage performance / conflict wherenecessary.
  • Manageeffective staff rotation to ensure having the right people at theright place at the right time enabling full clinicoptimization.
  • Patientrelation :

  • Deliverindustry leading customer service - Develop and maintain a customerfocused culture within the clinic that delivers high standards ofservice and creates long term relationships withclients.
  • Manage clientexpectations by reporting and managing all client complaints inline with company protocol where necessary.
  • Maintain a high profile within clinics andclients alike in order to lead by example and stand by companyvalues.
  • Operationsmanagement :

  • Elaborate andmanage the P&L, taking every opportunity to minimize costsand maximize revenue, review and analyze clinic financialperformance vs target against clinic / company EBITDA.
  • Revenue generation by runningmultiple marketing and advertising campaigns
  • Analysis of marketing activities andmeasurement of ROI
  • Planand implement stock control to maximize sales and minimize stockloss.
  • Health and SafetyRegulation :

  • Ensure allhealth organizational policies and protocol standards are met atall times - Ensure continual review of administration andoperational procedures within clinic to certify full health andsafety within clinic.
  • Liaise with official authorities in the clinicjurisdictions and ensure the clinic compliance with rules andregulations of bodies such as DHA, DED etc.
  • Qualifications and experience :

  • Good working knowledge of Beauty & AestheticIndustry
  • Experience of working within amedical or highly regulated environment
  • Previous experience in professional laser and skintreatments field
  • Experience of working withP&Ls and interpretation of data
  • Ability to work flexibly to suit the hours and needs ofthe business
  • Motivated, organized andProfessional
  • Demonstrates strong commercialand financial acumen
  • Ability to build,maintain and be part of high-performance teams
  • Strong written, oral and presentation skills
  • Capable of problem solving and decision making
  • Honest, reliable and professional at all times
  • Experience :

  • Business Development and Clinic Manager : 5years (Required)
  • Language :

  • Arabic(Required)
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