To be a Sales Manager youneed to create truly memorable experiences for all our customers. You will beimaginative, using your product knowledge and storytelling to customize eachexperience, and to nurture long lasting relationships with your customer.
Microsoft Office Suite
Written & Verbal Communication
Responsibilities and Duties
Hires and trains telemarketers.
Oversees the daily workflow and scheduling of telemarketing staff.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees in accordance with company policy.
Duties / Responsibilities :
Collaborates with Team to establish sales goals and to develop scripts for use by telemarketing team.
Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices.
Measures team performance; communicates goals and quotas to team; and encourages and motivates telemarketers as they work toward reaching their goals and quotas.
Prepares and presents weekly and monthly sales reports to Director of Marketing and Sales.
Resolves customer complaints and grievances.
Performs other related duties as assigned.
Required Skills / Abilities :
Excellent verbal and written communication skills.
Excellent sales and customer service skills.
Excellent interpersonal and negotiation skills.
Strong supervisory and leadership skills with a proven ability to motivate and manage a team.
Excellent organizational skills and attention to detail.
Proficient with Microsoft Office Suite or related software to prepare reports and measure performance.
Required Experience and Qualifications
Experience : 2 - 4 years in Sales( Preferred )
Graduation : Bsc.Marketing( Preferred )
Proficient in English( Required )