The maintenance supervisor will beresponsible for coordinating all maintenance and repairworks in our owned apartments, villas and commercial buildings(whether that be provided by third party contractors / suppliers or,in time, our own personnel) in a timely manner with attention tocost, quality and tenant experience.
You will be the first point ofcontact for internal and external customers seeking maintenancesupport and information as well as provide administrative supportwhen needed.
Key Responsibilities :
Inspect buildings, facilities and sites periodically todetermine problems and identify necessary maintenance Plan, prepareand coordinate daily and weekly maintenance schedules and ensurethe work is competed in a timely manner to expected standards ofworkmanship Supervise maintenance technicians and workers duringinstallations, repairs or maintenance Ensure that regular PPM isperformed on equipment, controls and building systems(mechanical, electrical heating, ventilation and such like)Contribute to the development of maintenance budget Establish adatabase which records the maintenance complaints received fromtenants of the various properties Manage the request from receiptby client to completion by third party and ensure appropriatetenant follow up when required.
Being the first point ofcontact, log in the received request to a maintenance database andassign the work to be executed by the designated appointed party(whether it is inhouse or a third party).
Liaise with the tenantsand or service providers to ensure maintenance requests are closedin a timely manner and to the client’s satisfaction.
Conduct quarterly surveys to identify the overall tenantsatisfaction to the level of service provided (both by us and thirdparties managed under us) Monitor inventory of materials andequipment Prepare maintenance reports and follow-up withcontractors as to work performed and in doing so monitor theiroverall contractual performance and KPI’s Oversee all repairs and maintenance activities to ensurethat the work is completed on time Ensure adherence to qualitystandards and health and safety regulations On call 24hours / 7 days to respond to any emergency breakdown andproblems