Job Category : Technology
The resource need to support enhancement, maintenance and Production support activities of Node JS Angular JS applications.
Work activities specific to Production Services roles include Problem Incident Management, Release Deployment, Operational Readiness, Capacity Availability Management, Application Monitoring, Service Requests and Reporting, Triage, Change Configuration Management, etc.
The associate identifies possible production failure scenarios, creates incident tickets, enhancements and or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams.
Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services.
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