Job Role : Administrative Assistant
Main Duties / Description :
The ability to answer telephones and take messages for the People and Culture Division adhering to Four Seasons standards.
The ability to be proficient in typing skills so any correspondence (proposals, contracts, form letters, internal forms, etc.
on a computer can be performed as needed.
The ability to proofread all correspondence prior to being given to manager for signature.
The ability to learn new methods of using the computer and assisting other personnel in its upkeep and maintenance.
The ability to process all mass correspondence and special mailings..
The ability to maintain all employee files in accordance with established procedures and standards.
The ability to update Workday with personal documents for record purposes and paperless project
The ability to ensure that all information regarding each employee is sent to the proper department on schedule in order to facilitate the proper handling of the staff.
The ability to maintain a friendly, caring and helpful attitude with clients, as well as all Hotel employees.
The ability to assist the employees in the absence of the Assistant Director of People and Culture, Director of People and Culture , People and Culture Executive or Learning manager.
The ability to maintain the office in a neat and orderly manner in accordance with established guidelines and standards.
The ability to assist in the preparation of reports as required by the Director of People and Culture or Finance or General Manager.
The ability to purchase supplies and collateral through proper purchasing and signature procedures.
The ability to participate in scheduled meetings as requested.
The ability to be punctual to scheduled work hours and follow proper payroll procedures.
Standard Duties :
To provide a friendly and professional service that always exceeds employees’ expectations.
To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.
To report for duty punctually wearing professional attire.
To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.
To comply with local legislation as required.
Prepare related paperwork for new hires.
Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.
e. Bayan, Workday etc).
To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.
To respond to any changes in the division as dictated by the needs of the industry, company or hotel.
To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments / areas if required, to meet business demands and guest service needs.
Organize and participate in all employee recreation programs including holiday parties, children’s party, general meetings etc.
Perform other tasks or projects as assigned by the Director of People and Culture.