Sales Consultant
Al Tayer Group
منذ 1 يوم
source :
  • As a Sales Consultant you will be expected todeliver excellent customer service through : Identifying customerneeds, offering advice and demonstrating suitable products;
  • building relationships with key customers and ensuring storestandards are maintained in order to achieve sales targets andcultivate customer loyalty.

  • As wellas;
  • Welcome and greet every customerin a warm and friendly manner & demonstrate excellentcustomer service at all times.
  • Identifycustomer needs through asking questions; confidently recommend anddemonstrate appropriate products; recommend link products at everysale opportunity; close the sale
  • Receive cashor payment in any authorized modes from customers, issue receipts / bills against their purchase and provide professional cash pointservice.
  • Handle customer complaintsprofessionally and efficiently, in line with the company aftersales policy, escalating to management if necessary.
  • Demonstrate and maintain product knowledge, fashiontrends, instore promotions at all times.
  • Maintain personal grooming standards as advised by theStore Manager.
  • Maintain clean and organizeddisplay, fitting rooms and stock areas.
  • Checkstock levels daily and inform of depleting stocks to the storemanager in order to replenish and maintain optimum stocklevels.
  • Comply with all company policies andprocedures including refund and exchange policy, security, healthand safety policies etc.
  • Recruit customers forthe database, accurately entering their details on the POSsystem.
  • Minimize exposure to stock lossthrough vigilance on sales floor and fitting room areas.
  • To be successful in this role youmust have the following :

  • A minimumof 2 years in a Retail Sales role, preferably within LuxuryFashion
  • A proven track record in dealing withindividual and store based targets
  • Experiencein delivering a high standard of customer service
  • Understanding and experience in Luxury brands withspecific knowledge and experience around Clientelling
  • A passion for Luxury Fashion
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