Manager Implementation
Amazon ae
منذ 4 يوم
source : HireeJobsGulf

DESCRIPTION Amazon is looking for a motivated individual for the profile of Manager Implementation for its MENA operations team This role is a field based role and the candidate should enjoy getting their hands dirty working on the floor for implementation During peak and other periods the individual will be expected to take up direct field responsibilities for a few weeks Define design launch and manage new transportation related products and programs in MENA Gather requirements and conceptualize a transportation solution to solve a business problem Own and drive the product portfolio and product roadmap Work with key stake holders across various functions to define and launch a product program Manage technical integration with amazon systems across retail merchant transportation operations and finance technologies and setup endtoend operational accounting and financial taxation requirements and performance measurement and customer satisfaction related processes Launch and expand the product program as per Amazons requirements while being responsible for all customer and merchant satisfaction performance compliance accounting and financial related metrics Evaluate launch outcomes and reintegrate learning into the organizational plan This role calls for an individual who can own all aspects of how transportation impacts customer experience shipper experience and operator experience manage performance and measure determine then drive any initiatives necessary to improve it It requires an individual to showcase judgment and decision making skills to balance customer experience with financial impact This position offers a broad exposure to various business financial and technical teams within Amazon The successful candidate will be a person who enjoys and excels at dealing with ambiguity and design and define products programs with little information He She will have excellent written and verbal communication skills the ability to create and sustain urgency and a proven ability to lead large crossfunctional projects including communication across all levels and teams in the organization senior leaders technical teams finance fulfillment and business leaders REQUIREMENTS BASIC QUALIFICATIONS 6 years of relevant experience in operations or logistics driving quality improvements Bachelors degree High attention to detail and proven ability to manage multiple competing priorities simultaneously Comfortable analyzing data and making decisions based on this Excellent communication skills both written and verbal Experience using excel PREFERRED QUALIFICATIONS MBA or Masters Degree in Industrial Engineering Operations Management or related field Green Black Belt Certification preferred Experience in last mile operations highly preferred Experience using SQL and Tableau

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