About JRG Dubai :
Jumeirah Restaurant Group (JRG Dubai) is a global restaurant management company of Jumeirah Group based in Dubai that creates, operates and franchises a portfolio of restaurants and bars.
JRG operates home-grown high-end, premium casual and casual dining venues and lounges, including Pierchic, Perry & Blackwelders Smokehouse, Pai Thai, Trattoria Toscana, Segreto, Al Nafoorah, Flow and The Noodle House.
At JRG, we are committed to recruiting the best talent in the business, in order to deliver restaurant and bar experiences that are high-
energy, fun, cool and of the utmost quality.
About the Role :
An exciting role has arisen in one of Jumeirah Restaurant Group’s Lebanese concept restaurant to join as Restaurant General Manager.
The main purpose of this role is to develop and leads a high performance team; The position runs an independent standalone restaurant with the aim to exceed agreed performance objectives.
Accountable to deliver service excellence, maintains and enhance brand standards and positions the restaurant as a preferred destination within the competitive set and as per the concept statement.
Your key duties will include :
Inspire a first class team to deliver excellence, consistency, quality and guest experience.
Develop & grow a first class family tree
Maintain standards to ensure that the customer experience is efficient, effective and hospitable. The Restaurant GM has overall responsibility of all aspects of the customer service, front and back of house.
As the most senior brand ambassador the Restaurant GM must be fully versed in brand standards and ensure that all colleagues are knowledgeable and maintain these standards.
The Restaurant GM must fully understand and appreciate the different sections in the kitchen and the hierarchy. The Restaurant GM must be fully conversant with the current suppliers, ordering process, time scales to delivery and shelf life of all products.
The candidate must have a technical understanding of the recipe costing, GP figures and menu planning and development.
Must ensure that all daily, weekly and monthly paperwork is completed and filed / forwarded correctly. Must ensure that all colleagues have attained and retained the correct knowledge to complete the paperwork required for their station.
Is fully responsible and accountable for ensuring that all monies are safe guarded at all times and that all paper work is completed in accordance with company policy.
Expected to sign off and approve any orders. To ensure that all orders are in line with the budget and stock requirements.
The GM must ensure that colleagues who are authorized to place orders have the required approvals and understand the correct procedures.
Completes all forecasting for daily, weekly and monthly ¼ in advance for both revenue and products. Drives the use of these tools to maintain growth.
Ensures that all maintenance issues are rectified as soon as possible by taking responsibility for any actions and quotes required.
Fully supports the Head Chef in managing the kitchen team and operation.
The Restaurant GM must be fully conversant with the local laws and customs regarding the serving of alcohol and in particular the variations regarding the license under which his restaurant operates.
He must also ensure that all staff under the GM's leadership are aware of these laws and license requirements and practice responsible service of alcohol.
The Restaurant GM will lead the team in food tastings, cocktail and wine list development and any other matters relating to the food and beverage offer.
He / she will be tasked to ensure that the food and beverage offer maintains the brand standard and promise.
Regularly sets targets and ensure the team are capable and incentivized to achieve these targets.
Ensures that all complaints are dealt with correctly and in a timely manner. Communicates any issues immediately to line reports.
About You :
In order to be considered for this role you should possess the following criteria
Internationally recognized Degree or Diploma or Hospitality structured training.
Minimum of 3 years’ experience in a General Manager role with standalone / branded restaurants.
Microsoft Office Applications
Effective communication at all levels
Cost control and purchasing
Assistance with menu engineering
Strategy implementation, change champion
Relationship Management / personal networking
Deals with all problems in an effective manner and ensures that the business or colleagues are not negatively affected
Is able to make independent decisions
About the Benefits :
B Outlets and reduced hotel rates. Married colleagues will enjoy family benefits for up to two children which include education assistance.