To successfully design and build softwaresystems to meet business needs, Functional Consultants perform manytasks. We analyzed several Functional Consultant job listings toidentify these core duties and responsibilities.
Understand Business Processes
Afunctional consultant needs to gain as much knowledge as possibleabout current business processes and the design of current businessflows.
They may prepare flow diagrams and other documents to createa current picture of the business.
A Functional Consultant talks withcustomer representatives to evaluate the client demands, which theythen turn into a logical and technical business model that can beachieved through software.
Configure theapplication in alignment with business needs
The primary duty of the Functional Consultant is tocustomize the business area in question and make sure the newsystem reacts in the manner that the client intends it to.
Theyneed to coordinate their efforts with the technical counterparts,and perform data mapping activities of the new system.
After completing theredevelopment, the Functional Consultant delivers end user trainingand ensures a smooth transition to the client.
They may also reporton the progress of the work effort, and follow-up to support theapplication on an ongoing basis.