Delivery Business Analyst
Sabre
Abu Dhabi, AE
منذ 8 ساعات
source : SuccessFactors

Req ID : 50336

Job Family : Production and Project Management

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management.

Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. Sabre posted $3.

2 billion in revenue in 2014 and employs approximately 10,000 people globally through its three business units Sabre Travel Network, Sabre Airline Solutions and Sabre Hospitality Solutions.

Job Description

AirVision Revenue Manager Delivery Business Analysts are members of a techno-functional team specialized in implementing and delivering AirVision Revenue Management and other pricing optimization solutions for various airlines.

Delivery Business Analyst is acknowledged as a Subject Matter Expert (SME) on these solutions and in the business practice of Revenue Management.

Responsibilities :

  • Will be involved in end to solution implementation life cycle starting from Interactive Pilot Assessment (IPA) through transition to customer care.
  • Will develop a thorough understanding of the application’s user interface, both from functional and business process standpoint, in order to train airline analysts and also help in solution adoption into customer’s business processes.
  • Will attend onsite customer meetings when required and support the project team in understanding customer's business processes and requirements.
  • Works collaboratively in a team environment with project managers, account managers, implementation and development resources to meet customer expectations regarding solution implementation, issue resolution during solution adoption phase, and also resolution of maintenance issues / service requests post production cutover.
  • Will lead the data gathering process prior to solution implementation phase.
  • Will lead data validation checks in the context of AirVision Pricing and Revenue Management solutions at all stages of solution implementation and delivery
  • Will identify the best practices adopted by customers during the interactions and communicate the same to Solution Management teams to enhance AirVision Pricing and Revenue Management solutions
  • Excellent written and verbal communications skills, to serve as lead conduit between developers, architects, designers and with external and internal customers Will help Customer care team in resolving maintenance SRs
  • Demonstrates effective teamwork skills.
  • Operates under general direction with minimal oversight
  • Ensures that approved methods, processes, and tools are consistently used.
  • Shall mentor / train new business analysts on the solution and processes.
  • Will work closely with Delivery Managers to improve project delivery lifecycle. Identifying area’s of efficiencies and training needs.
  • Will contribute to RFP’s and Sale’s operations in defining Work Orders and relative costs of implementations.
  • Disclaimer : The duties and responsibilities described above is not a comprehensive list and additional tasks may be assigned to the employee from time to time.

    The scope of the job may change as necessitated by business requirements.

    Job Requirements

    Required Experience / Skills :

  • 2+ years experience working in Revenue Management for an airline using O&D revenue management solutions, or similar experience
  • Must have experience with Revenue Management applications like Dynamic Availability and Fare Optimizer
  • Bachelor's degree or equivalent technical experience strongly desired.
  • Proven Analytical skills.
  • Good understanding of database concepts and working knowledge of SQL; basic understanding of noSQL databases is an advantage
  • Basic knowledge of Unix commands
  • Must be organized and be able to multi-task and work in all areas as needed.
  • Prior experience / knowledge on Forecasting and Optimization techniques is an advantage.
  • Proficient English written and oral communication skills. Command of a second language is an advantage
  • Identify problems and be able to determine when appropriate escalation is required
  • Must be willing to travel 10-50% of the time
  • Preferred Technical Skills

  • DBMS : Oracle, MongoDB
  • Operating Systems : UNIX
  • Microsoft Tools : Microsoft Word, Excel, PowerPoint
  • Tools (desired, not strictly required) : SAS Enterprise Miner, SQL Developer, Studio 3T, R
  • Programming languages and other tools (desired, not required) : C++, Java, AWK
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  • We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

    Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

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