You are the beginning of anexceptional guest experience. As a Reservations Agent, you willensure guest satisfaction though the right process of welcome,confirmation and implementation of bookings with the Rooms Divisionand other departments involved.
What is in it for you :
Employee benefit card offering discountedrates in Accor worldwide
Learning programsthrough our Academies
Opportunity to developyour talent and grow within your property and across theworld!
Ability to make a difference throughour Corporate Social Responsibility activities, like Planet21
What you will bedoing :
Consistently offerexceptional, friendly and engaging service
Ensure the best selection for the guest and ensurerevenue is maximized through up-selling
Recommend property facilities and assist guests withinformation and special requests
Book roomreservation requests, enter rooming lists, and update accurateinformation in the system
Your experience and skillsinclude :
Guest focusedpersonality is essential
Minimum of 1 yearexperience in a hotel
Prior experience workingwith Opera or a related system
Stronginterpersonal and problem solving abilities
Fluency in English
Your team and workingenvironment :
MarjanIsland Resort is located in Marjan Island in Ras Al Khaimah. Thehotel has 299 rooms and suites with sea view rooms and adjacentbeach.
The hotel has 11 outlets, swimming pool, Spa and Healthclub. Great team achieving year on year results.
Do what you love, care for the world, dare to challengethe statusquo! #BELIMITLESS
Our commitment to Diversity& Inclusion :
We are an inclusivecompany and our ambition is to attract, recruit and promote diversetalent.