Customer Services Representative
Dubai, Dubai, Dubai
منذ 2 يوم
  • Employment Type ; : ;
  • Job Roles

  • Respond promptly to the visitor’s inquires in various channels . ;
  • Responsible of handling customer complaints and providing appropriate solutions and alternative within the time limit.
  • Keep record of customer interactions, comments and complaints.
  • Follow communication procedures, guidelines and polices .
  • Manage the wheelchair provisions for visitors who are in need and provide other assistance where necessary.
  • Coordinate the activities with the other disciplines to maintain consistency and integrity in the operations.
  • Be aware of all the other customer services provided by the Kingdom of Saudi Arabia Pavilion team and be ready to support other departments when necessary.
  • Qualification requirements ; : ;
  • Saudi National.
  • Minimum of two years’ experience in customer service or equivalent.
  • Previous experience in working with determined people.
  • Familiar with CRM systems.
  • Ability to multitask, prioritize and manage time effectively.
  • Required Skills ; : ;
  • Excellent communication skills in English and Arabic.
  • Strong interpersonal and problem-solving abilities.
  • Excellent problem-solving and listening skills.;
  • Documentation Skills.
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    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالضغط على "واصل" ، أعطي موافقة neuvoo على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـneuvoo . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
    استمارة الطلب