Job Role : Estates Manager
The Estates Manager should have proven experience in facilities management and the built environment, with emphasis on mechanical engineering services.
He she should be a highly motivated, flexible individual with energy and drive. Have good planning abilities, an analytical approach to problem solving and a good knowledge of built environment technology.
Additionally he she must be conversant with the requirements of all current relevant legislation.
The Estates Manager must be a good communicator at all levels with the ability to demonstrate strong technical knowledge, advice, and guidance to support the client and key stakeholders.
He she must have had extensive experience of managing multi-disciplinary technical teams in addition to integrating staff from different departments.
Holder of a degree or diploma in a relevant engineering discipline (Mechanical)
Ten years in maintenance and operation of services
Good knowledge and understanding of District Cooling Systems
Demonstrate good leadership, management and interpersonal capability
Strong technical skills in all aspects of service delivery
Computer literate MS Office, Excel, Projects etc.
Proven analytical capability and problem-solving skills
Excellent communicator and motivator at multi levels
Ten years plus in maintaining and delivering services
Five years plus of managing within an FM environment
Experience of managing multiple teams
University or Higher Educational Facility experience is desirable
Additional special features of the role
Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards.
Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy.
To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions;
reference SMS GSOP-HSE1-6 Serco organisational HSE responsibilities.
Ensure compliance with all training requirements of Serco and ensure adherence to these requirements at all times whilst in employment.
Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak-up process.