IT Officer
Raban AlSafina
Dubai
منذ 18 ساعات
source : HireeJobsGulf

Employment Full Time Youll be responsible for the smooth running of computer systems and ensuring that users get maximum benefits from them Individual tasks vary depending on the size and structure of the organisation but youll need to Install and configure computer hardware operating systems and applications Monitor and maintain computer systems and networks Talk staff or clients through a series of actions either facetoface or over the phone to help set up systems or resolve issues Troubleshoot system and network problems diagnosing and solving hardware or software faults Replace parts as required Provide support including procedural documentation and relevant reports Follow diagrams and written instructions to repair a fault or set up a system Support the rollout of new applications Set up new users accounts and profiles and deal with password issues Respond within agreed time limits to callouts Work continuously on a task until completion or referral to third parties if appropriate Prioritise and manage many open cases at one time Rapidly establish a good working relationship with customers and other professionals such as software developers Test and evaluate new technology Conduct electrical safety checks on computer equipment Salary AED 4 000 to 6 000 per month inclusive of fixed allowances REQUIREMENTS The ability to think logically A good memory of how software and operating systems work Excellent listening and questioning skills combined with the ability to interact confidently with clients to establish what the problem is and explain the solution The ability to work well in a team Problem solving skills A strong customer focus The ability to prioritize your workload Attention to detail

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