Reception Staff
Gravity Hotel LLC
UAE, Abu Dhabi,Abu Dhabi
منذ 1 يوم
source : Drjobs.ae

Job Role : Reception Staff

Job Summary :

  • Greet hotelguests; answer any questions or concerns
  • Provide an outstanding guest experience
  • Maintain an orderly front desk
  • Operate computer programs and multi-line phonesystems
  • Maintain guest records and bookreservations
  • Complete basic cashier andbookkeeping responsibilities
  • Contact necessarystaff to solve problems when challenges arise, ensuring guestcomfort
  • Hotel receptionists greet incomingguests and welcome them to the hotel. They confirm reservations,explain hotel amenities, give directions to rooms, and produce roomkeys.
  • They also arrange for luggage to be brought to rooms uponrequest.

  • From providingadditional linens to handling complaints about noise or roomtemperature, hotel receptionists are responsible for accommodatingguests during their shifts.
  • They contact necessary personnel, suchas managers or housekeeping, to handle specific requests orcomplaints.

  • When aguest’s stay is over, hotel receptionists handlecheck-outs. At this time, they will issue payments such asadditional room charges and process debit or credit cards to payfor room fees.
  • Experience :

  • officeadministration : 2 years (Required)
  • receptionist : 3 years (Preferred)
  • Location : Abu Dhabi (Required)

    Language : Arabic (Preferred)

    WorkRemotely : No

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