We are looking forcandidates who have a passion for Food & Beverage.
Core functions :
As Room Service Supervisor, youwill be responsible to achieve the optimum level of guestsatisfaction and departmental profitability in an atmosphere ofteamwork and high team morale.
Reporting to the AssistantF&B Manager, responsibilities and essential job functionsinclude but are not limited to the following :
Conductregular training sessions with the assigned team in line with thedepartmental SOP's e.g. guest care, service standards,up-selling approach, product knowledge, entering guestrooms,telephone manners, etc.
Prepare and issue duty schedules for therespective team.
Monitor service activities in the RoomService, aiming for the highest possible customersatisfaction.
Work in close co-operation with Kitchen,Stewarding Cashiers as well as other key service departments. Worktowards the successful 24hrs operation and ensure that telephonesare always attended.
Maintain a professional andfriendly relationship with the in-house guests, ensuring proper andprompt service to their rooms.
In-charge of thedelivery and clearance of all guestroom amenities and conduct spotchecks.
Preferably has working experience in either a luxury restaurant ora 5* hotel
Displays curiosity and takes time to learnand understand new culinary trends
Committed to servingfood of the highest quality
Willing to workshifts
Candidate must be locally available(UAE)