Guest Services Executive, Club Executive/Family Lounge
United Arab Emirates (AE), Dubai
منذ 46 يوم


About Jumeirah and the hotel :

At Jumeirah ,we are committed to encouraging and developing our colleagues in world classenvironments. We value diversity and equal opportunity, employing over 14,000colleagues from over 100 different countries including locations in AsiaPacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East.

JumeirahAl Naseem has430 luxurious rooms and suites, complete with walk-in rain showers,floor-to-ceiling windows and private outdoor terraces.

The hotel is set amonglush, landscaped gardens and offers three large swimming pools, as well asprivate beach access. Two banqueting rooms, each measuring 75 square metres,will complement the existing conference and events facilities at MadinatJumeirah.

Aboutthe role :

Anopportunity has arisen for a Guest Services Executive to join Club Executive / FamilyLounge department in Jumeirah Al Naseem.

The main duties and responsibilitiesof this role :

  • All individual personalized check in and check out of guests.
  • All cashiering and collection of revenue.
  • Filling reg cards, & Follow ups on the guest payments.
  • Answering and distributing all Telephonic / Fax or Emails of in-houseguest or incoming guests.
  • To assist Other Hotel Front office Operation (Main Reception / GuestRelations) whenever required.
  • Adhere to all payments; cash Handling and credit policies &procedures.
  • To attend trainings as per the department training plan.
  • To assist department objective in order to achieve targets (Sirius / Upselling etc.)
  • To be ready to work willingly to any assignment given.
  • About you :

    Theideal candidate for this position will have the following experience andqualifications :

  • A minimum of 2 year experience as Guest Service Executive in a 5star hotel.
  • Good knowledge in Food and Beverage service
  • Experience in handling guest complaint in hospitality environment
  • Good experience in using OPERA (PMS) and Micros system
  • Proficient in MS Office application.
  • Outgoing personality with ability to communicate with guests andcolleagues
  • Hospitality Management graduate and excellent English communicationskills
  • Additional language is an added value
  • About the benefits :

    This position offers a competitivesalary and package which includes; fully furnished shared accommodation, freetransport to and from your place of work, uniform, laundry services, mealsduring working hours, flight allowance every 2 years, medical coverage, lifeand accident insurance, retail and leisure discounts, 50% discount off JumeirahF&B outlets and reduced hotel rates.

    قَدِّم طلبك ترشيحك
    قَدِّم طلبك ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    استمارة الطلب