Zone Team Leader
CC Staffing International Ltd.
Dubai, United Arab Emirates
منذ 17 ساعات
source : Khaltura

Description :

  • Implement, review and communicate evacuation procedures for zones as per the pavilion Emergency Response Plan.
  • Responsible for monitoring the area for any behavior that may be detrimental to visitors and staff and report to the Operation Control Room (OCR).
  • Respond to any communication or requests from OCR.
  • Manage the crowd management team and volunteers in the respective zone and ensure a smooth and safe operation in the pavilion.
  • Assist the crowd management supervisor in their daily operation routine.
  • Be the main point of contact for any operational questions and queries in the dedicated zones.
  • Maintain smooth operations for the Pavilion and a high level of customer satisfaction.
  • Constant contact with the Crowd Management Supervisor and be ready to react immediately in case of emergency and get other parties involved (ex.
  • Safety / Security Manager, Medical Representative on-site, etc.) when necessary.

  • Responsible for the operation clearance of the designated area after the pavilion-closing hour.
  • Administer crowd control and queuing management.
  • Support the operation control room in controlling the capacity of the pavilion zones.
  • Qualifications :

  • Bachelor’s degree.
  • Minimum of 4 years’ experience in a similar role, previous experience in managing major events or with specific experience related to crowd management.
  • Demonstrate strong leadership and interpersonal skills.
  • Excellent oral and written communication skills in English and Arabic.
  • Strong problem-solving abilities.
  • Ability to work well under pressure and in a fast-paced environment.
  • Computer skills are required with an advanced level in Microsoft office.
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