DubaiTo provide neat and clean guest rooms and public area in line with the Hotel and standard operating procedures to maximize guest satisfaction and rooms revenue.
The Housekeeping Room Attendant is a professional that ensures a positive overall impression of the property as well as providing the necessary service of ensuring clean and comfortable rooms for guests.
The impression created by the Housekeeping Room Attendant is crucial to the reputation and success of Hotel operations. Therefore, it is essential that Housekeeping Room Attendants be highly thorough and professional in completing their duties.
Main Duties and ResponsibilitiesAdheres to scheduled work hours, is punctual in reporting and gives ample notice to supervisor if he / she cannot meet schedule to insure man hour coverage as arranged.
Is patient, helpful and is interested in the welfare of the guests and staff.Has great attention for detail and works well under pressure in a fast-paced environment.
Follows staff conduct policies and time management guidelines.Able to multi-task for the benefit of quality services.Able to work efficiently and independently with minimal supervision.
Takes pride in a job well done.Thoroughly and correctly cleans guest rooms daily according to Hotel Standard operational policies and standards to ensure guest satisfaction.
notifies Housekeeping Department immediately of any stock shortages as necessary.- Pulls damaged and / or rewash linen, returns these to the Housekeeping Department.
Acquires working knowledge of hotel and in-house facilities to respond to guest questions in this area as required.Conducts and / or attends meetings to maintain favorable working relationships among company employees and promote maximum morale, productivity and efficiency.
Prepares reports, as requested, to develop a more informative data base for improved management decision making and critical evaluation of work activities.
Performs all accountabilities in a timely and efficient manner.Performs daily deep cleaning of guestrooms and storage areas as assigned by the Housekeeping Supervisor and in accordance to the standards and procedures of the Hotel.
Performs periodic heavy cleaning of guestrooms as requested.Sets up and organizes all furniture and amenities in guestrooms according to standards of the Hotel.
Determines priorities at shift start and plans for daily activities.Maintains the cleanliness, neatness and organization of the housekeeping pantry and office as well as housekeeping carts and trolleys.
Checks for items that are not operable and / or in need of repair and reports of such items to the Housekeeping Supervisor.
Physically checks discrepant rooms when needed.Replenishes all supplies and amenities in guestrooms as required.Transports trash and waste to proper disposal area.
Collects all recyclables and transports to proper recycle bins.Provides turn-down service as required.· Check under bed(s), chairs and sofa for debris and remove if present.
Completes reports and any other duties as assigned.Initiates and monitors shift check lists for proper completion of tasks.
Assists with monthly linen and supply inventory.Ensures that the department delivers an exceptional level of guest services and is customer focused at all times.
Assists guests in room-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality.
Refers comments or complaints to Housekeeping Supervisor or Executive Housekeeper.Make up cribs and rollaway beds.Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his / her attention so prompt corrective action can be taken when appropriate.
Maintains a "Yes I Can!" attitude with guests as well as empl Have a complete understanding of and adhere to the Hotel’s Policies relating to Fire, Hygiene, Health and Safety.
Maintain a high standard of personal appearance and hygiene at all times.Have a complete understanding of the Hotel’s employee handbook and adhere to the regulation contained within.
The Housekeeping Room Attendant understands that business demands sometimes make it necessary to move Housekeeping Room Attendants from their accustomed shift to other shifts.
Job Type : Full-timeExperience : hotel housekeeping : 1 year (Preferred)