At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-
examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe.
We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better.
By pushing the boundaries of technology and each other to surpass these boundaries we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
The post holder will be resident in the international region and report to the International Quality Standards and Operations Manager, based in the UK.
It is a customer facing role, designed to provide advice and support to international centres about the delivery, assessment and quality assurance of international BTEC programmes.
The post holder will work closely with international Regional Offices, International Standards Verifiers and will be responsible for developing and managing a team of Local Standards Verifiers and Consultants to provide local, sustainable support for international BTEC customers.
This role will :
ensure the maintenance of standards and any regulatory requirements.
The post holder will :
develop and launch flexible solutions for customers to maximise the use of technology and produce quality products and services that enhance our reputation in the international market.
Customer needs are met by promptly answering questions or directing customers to appropriate sources of information
Support and guidance during the international centre and qualification approval process
Support for the delivery and assessment of all BTEC vocational qualifications
That assessment standards are maintained by providing advice and guidance on internal and external quality assurance processes.
Support for international standards verifiers
That centres are supported through quality issue resolution and any compliance issues are resolved
Customer compliance with awarding body regulatory requirements
Support and guidance during any complex delivery and quality assurance situations.
Ensuring that new centres comply with all approval requirements
Ensuring appropriate qualificationapprovals
Developing and guiding a team of international standards verifiers
Assisting in the assurance of the validity of learner achievement and certification
Helping centres to manage assessment and verification processes, by assisting policy development
The recruitment and selection of ISVs as required
The monitoring ofISVwork
Participating inISVaccompanied visits
The development of a team of local consultants to assist with the approval process and training for international centres.
Being able to offer subject specific advice, in one or more subject sectors
Advising on programme delivery
Advising on assessment
Advising on internal and external verification
Advising and assisting in the development of centre quality processes.
Utilising company resources wisely whilst deployed on company business
Providing the level of support to centres that will enhance the name and reputation of the company
Ensuring that all service levels are achieved
Operating within the confines of company policy
Contributing to the formulation, implementation and delivery of future operational business plans
Contributing to the achievement of departmental and individual targets
Contributing to the efficient utilisation of departmental budget.
Ensuring that auditable records are maintained
Ensuring that all records relating to the quality of all provision are accurate and current
Providing a monthly report of activity containing specified data
Producing all data in specified formats.
Meeting deadlines for requested information
Providing short-term or long-term leadership and support for a specialist function, project or initiative as required which may not be contained within the detail of this job description.
The post holder will be expected to engage fully as directed and meet specified deliverables within agreed time scales.
Education, Qualifications & Training
BTEC Operational experience,
Detailed knowledge of vocational assessment methodology.
Clear understanding of the current educational landscape in UK and international region
Understanding of the Self-Regulated Framework
Personal Style and Behaviour
Excellent spoken and written English skills
Excellent interpersonal skills
Excellent communication skills across a range of media
Advanced influencing skills
Able to manage own work load and work under pressure
Problem solving skills
Forging effective working relationships with International Regional Offices, other Pearson departments (e.g. Deployment, PQSService Operations), key teams, individuals in Vocational Assessment) and external stake holders.
The post will require a high level of professionalism and integrity to assure the ongoing prescribed standard of all vocational qualifications and centres.
The post will be outcomes driven and requires a high level of personal management and discipline.
Providing a customer focused service (Managing the Business)
Communicating with influence (Managing the Business)
Working with others to achieve goals (Managing the Business)
Delivering goals in a changing environment (Managing the Business)
Taking a creative and innovative approach to work (Managing the Business)
Maximising potential in self and others (Managing the Business)
Detailed knowledge of BTEC Operations, Procedures and Quality Policy.
Extensive knowledge of BTEC and vocational qualification assessment, delivery, procedures and policy
Highly developed communication skills.
Excellent report writing skills.
Ability to manage people effectively
Ability to present complex ideas to a variety of audiences
Intermediate for Word Processing; Spreadsheets; Electronic Communication : in order to operate Pearson databases and information processing software.
Job Unposting : Ongoing
Schedule : Full-time Regular
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.