CUSTOMER RELATIONSHIP MANAGER
GERMAN EXPERTS CAR MAINTENANCE L.L.C.
Abu Dhabi, Abu Dhabi, AE
منذ 12 ساعات
source : WHATJOBS
  • To receive customer vehicles for service and repair jobs and raise repair orders in Workshop / Bodyshop.
  • Technically competent to understand the customer needs and requirements and accordingly raise Service Orders.
  • To provide customer support via phone and face to face Take and relay messages.
  • To provide customer a detailed explanation on jobs to be carried out on vehicle.
  • To provide detailed explanation and technical justification for additional repairs with cost estimate and obtain approval from customers.
  • To maintain customer contact to ensure smooth delivery of vehicle.
  • To advise customers on the required vital jobs.
  • To have flair for selling value added services, service contracts and accessories.
  • To make every effort to resolve customer complaints and ensure customer has positive ownership experience.
  • Regularly follow up with Workshop controller and technicians on his vehicles and update Customers regularly on the job progress and ensure delivery of the vehicle at the promised time.
  • To coordinate with the team and to ensure the timely completion of the customer vehicles
  • To raise warranty approvals
  • To raise special orders for parts not available, follow up, and keep customer informed.
  • Follow up payments of credit customers and ensure collection within stipulated time.
  • Regularly monitor orders raised by him and ensure timely billing.
  • Conduct post service follow up to ensure customer satisfaction.
  • Comply with safe work practices, with the intent of avoiding injury to themselves.
  • Take reasonable care of the health and safety of themselves and others.
  • Comply with any direction given by management for health and safety.
  • Not misuse or interfere with anything provided for health and safety.
  • Report all accidents and incidents on the job immediately, no matter how trivial.
  • Report all known or observed hazards to the Customer Relationship Manager
  • Perform other related duties as requested or required by the line manager.
  • To receive customer vehicles for service and repair jobs and raise repair orders ...

    Job description · Secure new business opportunities through networking and cont ...

    Urgent Hiring ! POSITION : Relationship Manager LOCATION : Dubai - Abu Dhabi REQUI ...

    We are looking to hire a full time showroom manager with 3-4 years experience in ...

    The key responsibilities of this function include : Achieving stretched targets i ...

  • Resend OTP The otp field is required Note : OTP has been sent to registered Mobile Number
  • Email

  • The email field is required The given email is invalid Change Email Resend Email
  • Email

  • The email field is required The given email is invalid
  • Mobile Number The mobile number length should be minimum 3 character The mobile number length should be maximum 12 character

    User Type

  • The category field is required
  • Category

  • The category field is required
  • Description

  • The description field is required
  • Apply to CUSTOMER RELATIONSHIP MANAGER

    Contact info

    profileInfoFormData.first name)) ((profileInfoFormData.last name))

    profileInfoFormData.current desigation))

    بلغ عن هذه الوظيفة
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    تقديم
    بريدي الالكتروني
    بالضغط على "استمر" ، أعطي موافقة neuvoo على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـneuvoo . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
    استمر
    استمارة الطلب