Call Center Telesales Agent
Confidential
UAE
منذ 1 يوم
source : HireeJobsGulf

Job Summary To contact current and new customers through outbound inbound means and generate orders in order to achieve company business targets objectives Job Responsibilities Responsible for achieving KPIs daily weekly monthly Responsible for contacting customers and generating orders Responsible for receiving inbound and outbound calls and generating orders Responsible for attending to all customer problems issues without delay Responsible for the creation of new customers maintaining current and new customer bases and customer satisfaction Responsible for performing any other duties assigned by superiors senior management REQUIREMENTS Education experience and skills Preference to have at least 2 years experience in a Call Center set up Very strong customer service background Must be having knowledge experience with support and call center tools including phone systems CRM or call logging Must be having very strong knowledge of customer care techniques processes listening skills customer satisfaction excellent telephonic skills Customer focus service Possessing excellent communication presentation skills both written verbal Must be having very strong selling skills abilities convincing customers addressing objections Must be having excellent problem solving skills Proven ability experience in achieving KPIs targets Proven ability experience in performing variety of tasks multitasking Possessing strong negotiation skills abilities data entry skills Must be a team player innovator results oriented

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