Cluster Reservations Manager
Talent Urban
UAE,Dubai,Dubai
منذ 2 يوم
source : Drjobs.ae

Job Duties :

  • Consistently offer professional, friendly and engaging service
  • Manage and coordinate all group and individual reservations
  • Maintain close liaison with the Sales, Conference, and Accounting teams
  • Produce daily, weekly, monthly and quarterly reports as required
  • Conduct regularly scheduled departmental meeting
  • Ensure effective productivity of all Colleagues through staff scheduling and adhering to budget guidelines
  • Balance operational, administrative and Colleague needs
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned. Qualifications and requirements :
  • Previous leadership experience in a similar role required
  • Previous experience with a Property Management system required
  • Computer literate in Microsoft Window applications required
  • University / College degree in a related discipline preferred
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
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