Customer Service Representative
Confidential Company
منذ 22 دقيقة
source :

Generate sales leads Identify and assesscustomers’ needs to achieve satisfaction Buildsustainable relationships and trust with customer accounts throughopen and interactive communicatio

n Provideaccurate, valid and complete information by using the rightmethods / tools

  • Meet personal / customer serviceteam sales targets and call handling quotas Handle customercomplaints, provide appropriate solutions and alternatives withinthe time limits;
  • follow up to ensure resolution

    Keep records of customer interactions, process customeraccounts and file documents

    Follow communicationprocedures, guidelines and policies Take the extra mile to engagecustomers Skills Strong phone contact handling skills and activelistening Customer orientation and ability to adapt / respond todifferent types of characters

    Excellentcommunication and presentation skills Ability to multi-task,prioritize, and manage time effectively High schooldegree

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    بريدي الالكتروني
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