Senior Manager – Customer Data
Al Futtaim Private Company LLC
Dubai, Dubai, AE
منذ 6 يوم
source : WHATJOBS
  • Architect and deliver dashboards to effectively represent key performance predictors and metrics which indicate Customer health, trigger next best action, and indicate areas of improvement
  • Design, implement and continuously improve data operations processes for the curation of core data assets
  • Use available tools to manually apply required transformations, enrichments and data derivations in order to prototype outcomes for data consumers.
  • Use available tools to prototype the data quality measurements according to defined data quality rules
  • Use modern tools and technologies to identify and prioritise opportunities for automation across data sourcing and transformation and communicate transformation, data derivation and cleansing logic effectively to engineers and stakeholders.
  • Maintain records of all data transformation, enrichment, derivation and cleansing performed.
  • Take ownership of data governance and data quality performance reporting , including metrics, KPIs and issue remediation in conjunction with data owners, and communicate these to the Data Governance Council.
  • Be a core member in the team delivering the Data Strategy, working in an agile methodology, to deliver trusted governed data for the business.
  • Manage the implementation of new data sets and data solutions, including requirements gathering, design, testing, training, successful roll-out, and continuous improvement
  • Promote a customer-centric mindset in all interactions, decisions, approaches
  • Perform other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the Customer Success department
  • Work closely with the Head of Customer Data, Insights and Analytics, group Data / IT teams and the Automotive brands, and potentially vendors, to identify data governance, data quality and analytics opportunities based on a deep understanding of our businesses and their information assets.
  • This includes, conducting data quality assessments, ensuring with all stakeholders are always adhering to data structure & protocols (ingesting or exporting data / hashing data)
  • Provide guidance, training and coaching to data analysts and the analytics community on analytics frameworks, best practices, and technologies.
  • Support in the development of data standards and protocols to ensure scalability and support self-service data use
  • Architect and deliver dashboards to effectively represent key performance predictors and metrics which indicate Customer health, trigger next bes...View More
  • WHO WE AREAs a diversified organisation, we bring the quality and reputation of more than 200 companies into your life. Al-Futtaim’s 42,000 dedicated employees are committed to helping you make the right choice no matter your location or need in sectors as varied as automotive, retail, real estate and finance.

    Perfect Partners with Brands People LoveAs a family-owned business, we take a long-term view in everything we do, because we believe that sustainable success requires uncompromising commitment.

    That’s the reason why some of the world’s most admired and innovative brands from the USA, UK, Japan, Sweden, France, Germany and Switzerland from sectors as diverse with each other as automotive, retail, real estate and finance trust Al-Futtaim with their own reputation and commercial success.

    And through our inherent customer-centric approach and relentless pursuit of perfection, we add significant value connecting consumers in 29 markets with these brands in contemporary, powerful, meaningful and emotional ways that create longstanding relationships based on loyalty and mutual trust.

    Our decades-long experience allows us to embrace and foster new, forward-thinking business practices and seamlessly blend those into our corporate DNA and people-first philosophy whilst upholding the value of integrity within a spirit of collaboration.

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