Manager School Operations
GEMS Education
Dubai, UAE
منذ 3 يوم
source :

Key responsibilities :

  • Market Leading Returns : Leading & executing the finance& procurement strategies by continuously exceeding theprojected revenue and expense goals (budgets & forecasts)on value added and incremental services such as safety &security, facilities management (inclusive planned preventivemaintenance, repair & maintenance, hygiene, cleaning),transport, catering, uniforms, extracurricular music-, language-,sport-, and travel- provisions, photography, community use offacilities, etc.
  • Furthermore reducing allfee ageing (pre-payment & debt collection procedures) byrepresenting the School Leadership Team towards the parentalcommunity.
  • Customer Relationship Management(CRM) : Leading & executing the customer care &service strategies by continuously exceeding student-, parent-,employee-, third party-, governmental agency- expectations.
  • Sustainable Responsibility, Health, Safety andEnvironment : Leading & executing the strategies forcontinuously adhering to international & national laws,ethics, cultural sensitivities and norms.
  • Full compliance withgovernment and local authority regulations. Embracingsustainability impacting all activities within the marketplace(external customers), workplace (internal customers) and community(environment).

    Ensure a sound HSE framework is deployed andmaintain full compliance to the international benchmark and GEMSHSE standards.

  • Business Excellence : Leading& executing quality management principles by continuouslyusing quality assurance tools (including SMART measurements andreporting), service guidelines, and benchmarks in order to driveincremental change.
  • Achieve breakthrough improvements by leveragingthe GEMS innovation framework

  • Learning& Growth (People Development) : Leading & executingmeasurable individual performance objectives (IPO’s),performance assessments and individual development plans(IDP’s) for direct reports, indirect / dotted-linereports, and self towards key accountabilities and key performanceindicators.
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