Key responsibilities :
Market Leading Returns : Leading & executing the finance& procurement strategies by continuously exceeding theprojected revenue and expense goals (budgets & forecasts)on value added and incremental services such as safety &security, facilities management (inclusive planned preventivemaintenance, repair & maintenance, hygiene, cleaning),transport, catering, uniforms, extracurricular music-, language-,sport-, and travel- provisions, photography, community use offacilities, etc.
Furthermore reducing allfee ageing (pre-payment & debt collection procedures) byrepresenting the School Leadership Team towards the parentalcommunity.
Customer Relationship Management(CRM) : Leading & executing the customer care &service strategies by continuously exceeding student-, parent-,employee-, third party-, governmental agency- expectations.
Sustainable Responsibility, Health, Safety andEnvironment : Leading & executing the strategies forcontinuously adhering to international & national laws,ethics, cultural sensitivities and norms.
Full compliance withgovernment and local authority regulations. Embracingsustainability impacting all activities within the marketplace(external customers), workplace (internal customers) and community(environment).
Ensure a sound HSE framework is deployed andmaintain full compliance to the international benchmark and GEMSHSE standards.
Business Excellence : Leading& executing quality management principles by continuouslyusing quality assurance tools (including SMART measurements andreporting), service guidelines, and benchmarks in order to driveincremental change.
Achieve breakthrough improvements by leveragingthe GEMS innovation framework
Learning& Growth (People Development) : Leading & executingmeasurable individual performance objectives (IPO’s),performance assessments and individual development plans(IDP’s) for direct reports, indirect / dotted-linereports, and self towards key accountabilities and key performanceindicators.