Sales Associate - Abu Dhabi

Christian Dior Couture

Abu Dhabi, UAE

منذ 5 يوم

JOB PURPOSE

The Sales Associate is responsible for delivering best in class client service, achieving individual sales goals, building lasting client relationships through mastery of product knowledge and selling ceremonies as well as understanding Boutique operating processes.

PROFILE

TASKS & RESPONSIBILITIES

Sales Performance :

Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including, Individual Sales Volume, Units per Transaction (UPT) & Average Transaction Value (ATV)

Maintain a strong drive for results and a positive, team first attitude at all times

Client Development :

Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication

Develop local and international client book with the ability to recruit and develop top clients

Demonstrate strong product expertise, engage clients through the details and stories of our products

Problem solve in partnership with leadership team to ensure that each client issue is properly resolved to the benefit of the business

Boutique Operations :

Support floor moves, merchandising, visual merchandising, and housekeeping as needed

Help locate merchandise at other Boutiques for clients, accurately process charge-send sales per Company guidelines

Responsible for individual stock assignments, including organizing stock on floor and in the heart of the house

Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and complying with operating procedures

Assist in packing or wrapping customers’ merchandise, when necessary

REQUIREMENTS

3 years of Retail Sales and Client Service experience, preferably in a luxury consumer goods environment

Strong drive for business results with a passion for creativity, fashion and the brand

Ability to develop strong and lasting relationships with people through strong communication, organization and follow-through skills

Provide outstanding customer service including in person, over the phone and through electronic communication

Read, count, and write to accurately complete all business and client related documentation

Ability to adjust priorities and manage time in a fast-paced environment, adaptable to strategies which address evolving business trends

Ability to work varied hours / days, including nights, weekends, and holidays as needed

Ability to operate all equipment necessary to perform the job, including phone systems, cash register, sensor-tag remover, computers, and all other office equipment.

Willingness to adhere to all company policies, procedures, regulations, and standards

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