Workshop Planner - Toyota & Lexus Al Futtaim Motors DubaiLocation : Dubai, AECompany : Al Futtaim Private Company LLCJob Requisition ID : 133163Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A rab Emirates.
Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.
Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.Overview of the roleWorkshop Planner will allocate the technical jobs to the technicians ensuring alignment of job requirement to technical skillset in order to optimize the workshop’s utilisation.
You will be the main link between the frontline and the workshop and supports timely performance of assigned technical jobs to ensure timely vehicle delivery to the customer.
Job Key Details : Allocate the Job to technicians based on correct category required to perform the job.Monitor technician planning board and Job Progress Control Board as per monthly roster and escalate any concerns to the workshop managerEnsure accurate / fair distribution of jobs technicians’ utilisation and efficiency targets are achieved.
Ensure Fix It Right (FIR) Process is being followed to achieve FIR target.Ensure jobs allocated are closed as per the schedule / WIPEnsure no deviation on time clocking process, escalate as requiredEnsure vehicle on time delivery by providing the vehicle progress update to Service AdvisorJob Qualifications and ExperienceExperience in allocating the job to technicians based on correct category required to perform the job2 to 3 years’ overall experience as a Controller / Workshop Planner in the automobile dealershipDiploma or Bachelor of Automobile / Mechanical EngineeringHas the ability to write technical reportsAbout the teamReporting to the Aftersales Manager, you will working with Technicians & Service Advisor on a daily basis.
You will communicate all changes that affect a vehicle to the concerned department and constantly collaborate with other internal & external departments to maximize overall business benefits.
What equips you for the roleDiploma in Automobile / Mechanical EngineeringDiagnostic Technician or EquivalentGood communication skills, both written and verbalUAE driving license will be an advantage.
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