Usability Manager
National Bank of Dubai.
Dubai
منذ 6 يوم
source : Wisdom Jobs

Department Description The goal of the Design office is to enable Emirates NBD become the worlds most humancentric bank where customers business partners can pursue and achieve their goals through exceptionally designed experiences Brief Description The Usability Manager The Design team within the Digital Office organization This entails working in various Human Centered Design methodologies In this position heshe leads the evaluation of experiences to ensure they enable users achieve their goals Detailed Description Develops a usability test plan for a product or service This includes setting outcomes metrics participant criteria data collection techniques usability lab tools and practices accessibility standards etc Leads the creation of eNBD usability lab as a strategic facility for testing and observation Instills best practices for usability by providing guidance on how to meet usability requirements conduct tests and collect data to create recommendations for improvement Coordinates and conducts moderatednonmoderated usability evaluations both inperson and remote for rapid iterative prototype testing and fullscale benchmarking on appssites in production Builds recommendations and insights based on a solid foundation and understanding of usability metrics in areas of effectiveness efficiency and satisfaction Presents insights and recommendations to stakeholders and delivery teams Job Requirements Communication Evaluation Best Practices Strategy Additional Details BA degree in Design HumanComputer InteractionHCI Psychology Sociology or related field Graduate degree a plus MScMA will be considered an asset More important than a degree is a foundation of handson applicable experience Arabic language considered an asset 6 years of experience in a related field A design thinker that is comfortable with vagueness and unknowns A collaborator and cocreator with others An innovation rebel at heart that is not scared to challenge and ask why Understands appreciates and lives usability evaluation as a craft Selfmotivated and open to feedback experimentation and learning Passionate about finding the right problems and designing the right solutions A curious observer that is able to identify patterns and meaning through designProfile Summary : KeySkills : Profile Summary : KeySkills : Company Profile : National Bank of Dubai View Contact Details Contact Name Designation

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