Bell Attendant - Front Office
Jumeirah Hotels & Resorts
One Central, Building C2, 4th Floor, Dubai World Trade Centre
منذ 2 يوم
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Job Summary

An exciting role has arisen in the Concierge department at Madinat Jumeirah Resort for a highly motivated and hardworking individual.


  • Always have a smiling, helpful and friendly attitude towards colleagues and guests alike and provide a courteous and professional service at all times.
  • Open the car door for all guests arriving at or leaving from the main entrance in a polite and courteous manner and greet them with a warm smile.
  • Always use guest names, obtain form guest luggage tag, if not available.
  • Assist guests with loading & unloading of luggage as well as delivering it to and collecting it from the guest’s room ensuring that no damage is being done to any piece of luggage.
  • Deliver any faxes, messages, parcels, mail, newspapers, etc. to guest rooms in a timely manner and always verifying the guest’s name and room number.
  • Maintain a high level of knowledge about MJ facilities and services as well as Dubai and other Jumeirah International properties to be equipped to answer guest enquiries and questions
  • Record any guest deliveries on the appropriate form.

  • Record any luggage deliveries and storages accurately on the correct form.
  • Issue luggage tags to the guests correctly.
  • Maintain a record of the car / taxi number pl
  • ate for departing guests
  • Store guest’s luggage according to the hotel’s SOPs.
  • Coordinate with Housekeeping to keep the Lobby clean at all times.
  • Page guests on the hotel premises using the proper paging board.
  • Always greet the guest with a smile and where possible address them by name.
  • Assist guests with directions within the hotel (i.e. guide them to their room, a restaurant etc.)
  • To transport the guest’s luggage to his / her room in an efficient and courteous manner ensuring no damage is caused to the luggage or contents
  • Actively use the Jumeirah Hallmarks, Guiding Principles and the Everything Considered’ approach in every day tasks.
  • Be aware of and follow all relevant SOPs and Jumeirah Policies & Procedures.
  • Act as a sales person of all Jumeirah properties and products.
  • Perform any related duties as requested by the Team Leader or Manager
  • Benefits

    This position offers a highly competitive salary and package which includes :

  • Fully furnished shared accommodation
  • Free transport to and from your place of work
  • Uniform
  • Laundry services
  • Meals during working hours
  • Bi-annual flight allowance
  • Medical coverage
  • Life and accident insurance.
  • Qualifications

    The ideal candidate for this position will have the following experience and qualifications :

  • At least 2 year experience in similar role in a five-star hotel
  • Fluency in written and spoken English
  • Local area knowledge
  • Extrovert
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