Sales Consultant - Dubai, UAE
Dubai, Dubai, AE
منذ 4 يوم
source : WHATJOBS

Play a major role in empowering worldwide hospitality.

Job Description

Provide Implementation, Training & ongoing support to customers in the UAE region & outside.

Duties and Responsibilities

Responsibilities of the Consultant include (but aren’t limited to) the following :

Develop, implement and oversee Kick-Off to Go-Live project schedules for clients

Configure initial settings for clients on TableCheck

Design and deliver product training to clients and enable them to utilize TableCheck’s features fully & rapidly

Be an expert on product features keep abreast of new feature launches and update team members

Prepare User Guides & Manuals whenever needed

Establish productive and professional relationships with key personnel in customer accounts with a focus on customer retention & improving customer satisfaction

Conduct regular feedback sessions with clients

Provide onsite & remote support to clients to solve issues in a timely fashion

Liaise with Global teams to ensure brand consistency

Perform ad hoc tasks as and when required

Working Hours

Weekdays 09 : 00 - 18 : 00

Qualifications / Requirements

Based in Dubai, UAE & should have a valid driver’s license and own vehicle

Availability to travel within UAE and outside when required

Proven work experience of 3-5 years as a Product / Operations / Support Consultant at a similar SAAS company or in Hotel / Restaurant operations

Prior working knowledge of global or local POS systems, and / or knowledge of SAAS products in the Hospitality sector is a plus

Willingness and ability to constantly learn & train others

Solid customer service attitude

Excellent verbal & written communication skills in English. The ability to speak French and / or German is a huge plus, Arabic is also preferred

Our team members will reach out to you shortly.

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