Customer Care Agent
TASC Outsourcing
منذ 3 يوم

Job description

We are seeking for a hungry, talented customer care representative to help us manage customer inquiries in cooperation with our partner network and solve any customer or partner related issue in a fast and effective way.

Your responsibilities

  • Attract potential customers by answering questions
  • Answer inbound calls from customers
  • Resolve customer care tickets in a timely manner
  • Conduct outbound calls to follow-up with leads and encourage them to book a class
  • Communicate and coordinate between customers and partner institutions
  • Provide feedback to relevant departments to help improve our customer experience
  • Your profile

  • 2+ years of customer care experience preferably at an e-commerce environment
  • Ability to quickly assess a situation and problem solve to point of resolution.
  • Able to effectively communicate to a wide range of people via telephone or email
  • Multitasking and ability to adapt to changing dynamics of business environment
  • Excellent written and spoken English
  • Positive attitude and some basic sales talent
  • قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالضغط على "واصل" ، أعطي موافقة نيوفو على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـ نيوفو . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
    استمارة الطلب