11605 - Manager - School Operations
Dubai, Dubai, AE
منذ 4 يوم
source : WHATJOBS


Location : UAE - Dubai

Closing Date 15-Sep-2022

About the Role

GEMS Al Barsha National School is currently seeking to appoint a Manager of School Operations.

The post holder will be fully responsible to effectively manage all non-education related activities within school business operations.

The incumbent will continuously strive to exceed internal & external customer expectations, capitalizing the economic profit and return on capital investment, while embracing the GEMS Core Values.

To embody the values, vision and ethos of GEMS Education and assist the Principal / CEO in delivering policy which will ensure high quality and successful outcomes.

Job Scope

  • To be responsible for development, maintenance, safety, security and cleanliness of the School building
  • and grounds, ensuring that the site and facilities are available for School use and other users at all


  • To be responsible for the organisation and delivery of administration and support services across the
  • School ensuring efficient and effective staff deployment and, with the Principal / CEO, recruitment of well-

    trained and high quality staff.

  • To provide advice and strategic guidance to the Principal / CEO, Senior Leadership and Corporate Office
  • on business, financial and operational matters and be accountable for their effectiveness using robust

    performance management systems.

  • To ensure that all staff are supported with high quality continuous professional development and
  • training which contributes to the development and achievements of the School.

  • To support the Principal / CEO in achieving the key strategic objectives for the School through
  • formulating and leading on specific aspects of the School business and / or improvement plan.

  • To actively encourage, and lead on environmental sustainability targets across the School site.
  • About Your Benefits

    To ensure the security and efficient operation of the School site, buildings and grounds at all times,

    in accordance with current Health & Safety guidance.

  • To ensure all repairs and maintenance at the School, including the inspection of required repairs and,
  • where necessary, the appointment of external service providers in line with the Corporate Estates


  • Monitor the performance of external contracts to ensure high standards of service and value for
  • money are maintained throughout the School at all times.

  • To devise, plan and deliver the business strategy for the School, including the development of
  • policies, systems, processes and safeguarding.

  • To manage the relevant budgets and expenditure, reducing operational costs but ensuring the
  • School receives value for money at all times

  • To ensure the School complies with current Health & Safety legislation and / or guidelines as issued
  • by GEMS Corporate Office advising the School Leadership team accordingly.

  • Direct and develop the performance and working hours of the administration and support service
  • teams to ensure high standards of service are maintained throughout the School and that all teams

    provide a friendly, efficient but effective disciplined service

    Be contactable outside normal School hours, and where required attend site inline with the GEMS Critical

    Incident Response Protocols.

    Relationship / Stakeholder management

    Embrace and encourage the ethos and standards of excellence as defined in the GEMS Core Values.

    Develop and implement processes to self-regulate within a GEMS school the adherence to international

    national laws, ethics, cultural sensitivities and norms. Embracing responsibility for the impact of all

    activities within the marketplace (external customers), workplace (internal customers) and community


    Ensure the school makes the best possible use of resources through effective planning, management and

    prudent financial considerations.

    Understand the effects and implications of government policies, legislation and directives, developing

    effective strategies for current initiatives and long-term educational trends and developments.

    Manage and oversee efficient operations of school administrative functions.

    Health, Safety & Environment

    Complete knowledge of local Government health and safety regulations, particularly issues specific to the

    school and how they relate to students, staff, visitors, contractors and other users of school premises and


    Ensure effective health and safety risk management within the school, as well as closely monitoring

    compliance of third-party service contractors.

    Be aware of the importance of a disaster recovery plan and its place within the management procedures

    of the school. Implementing risk assessment and loss-prevention strategies. Manage all aspects of school business management in a sustainable and environmentally-friendly manner.

    Formulate, monitor and implement the school’s safety policy to comply with the requirements of Health and Safety guidelines, and other local legislation.

    Act as the school’s health and safety coordinator and GEMS Incident Commander. Oversee the management the security of the school site.

    To ensure the site, buildings and grounds meet health and safety requirements in line with current legislation at all times and reporting any trends or weaknesses to the Principal / Corporate Safety team.

    To ensure all records are kept in line with legislation of the servicing of fire fighting equipment, legionella, emergency lighting and servicing of fixed safety systems and identifying faulty items To ensure fire warning systems are maintained in line with current legislation and that regular fire evacuation procedures are undertaken with all users of the School site Ensure relevant training is provided to all staff and training records kept Implement and develop first aid provision across the academy ensuring cover is available at all operational times and that users receive a fast, quality treatment To promote and monitor a safe working environment to the school and provide regular reports to the Principal identifying weaknesses or improvements to provision.

    School Operations (including commercial affairs)

    Apply incremental or radical change by revolutionizing business processes, product offerings or services

    resulting into self-sustaining increased value at reduced operational cost; therefore retaining existing

    customers, attracting current non-customers, and ultimately stimulating profit.

    Use financial management information, especially benchmarking tools, to identify areas of relative

    spending, access trends and directly advise School leadership accordingly.

    Manage all procedures and resolve any problems, including :

    o Ordering, processing and payment for all goods and services provided to the school

    o Asset register management

    o Management of Third-Party contract services (KPI monitoring)

    In collaboration with Principal / CEO and Accounts Officer, direct annual budgeting and planning process

    for the organization's annual budget.

    Monitor, track and manage individual department budget spend.

    Prepare monthly variance analysis of administrative expenses, actuals vs budget and reforecast

    Ensure Delegation of Authority processes and procedures are followed at all times.

    Follow and collaborate with Accounting Department requests in preparation of annual audit.

    Facilities Management

    Manage facilities maintenance of the school site and buildings. Where this services is subcontracted to a

    Third-Party provider, manage and oversee preventative maintenance schedules and the efficient

    operation of all facilities on the property.

    Oversee School campus lighting, heating, ventilation, water provision, energy conservation, waste

    management, etc.

    Manage the upkeep of playing fields, gardens, all-weather surfaces, tennis courts and land drainage.

    Purchase, repair and maintain all furniture and fittings, both within the school and within staff

    accommodation units.

    Be responsible for the procurement of overseas hired staff accommodation leases and negotiate lease

    rates according to local property regulations.

    Manage the use of school facilities in provision of Third-Party services to include :

    o Catering & Refreshments

    o School transport, and drivers

    o School shop (books / uniforms, if applicable)

    o Bookings for school facilities

    o Provision of facilities for after-school activities Directing and planning essential central services such as security, maintenance, health & safety, cleaning, waste disposal and recycling.

    Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies to the initial scope of works.

    To be responsible for utilisation of space and resources for buildings, or re-organising current premises. To ensure daily monitoring of the BMS and BMS alert systems (where installed) are carried out amongst the site services teams and that all building services operate smoothly implementing a programmed maintenance schedule using competent persons in line with current legislation.

    Ensuring daily checks of the site are carried out by the site services team for vandalism, items requiring building maintenance, security of the site and ensuring cleaning standards are acceptable.

    Implement a planned programme to ensure School site is litter / gum free as far as

    بلغ عن هذه الوظيفة

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    بريدي الالكتروني
    بالضغط على "استمر" ، أعطي موافقة neuvoo على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـneuvoo . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
    استمارة الطلب