Recovery Supervisor
Ras Al Khaimah, UAE
1d ago
source :

PrincipalAccountabilites :

  • Supervises and trains hourly employees in performance oftasks associated with billing, collection and reimbursement fromthird party payers.
  • Works closely with Collection Manager, other businessoffice supervisors and Finance department to achieve financialstrength, good public relations, accounts receivable control, andsmooth information flow.
  • Secures efficient and timely follow up functions. Assuresthat no account is written off due to lack of follow up orneglect.
  • Reviews andanalyzes accounts receivable accounts and variance reports.Periodically reviews and reports : the status of accountsreceivable to the Collection Manager.
  • Maintain professional relationships with otherdepartment supervisor, managers, administration and resolve chargecapture, collections and customers satisfaction relatedissues.
  • Mentoremployees, conduct performance evaluations, counsel and providedisciplinary actions to assigned personnel, and works to facilitateindividual and team development that drives positive results bymeans of positive communication.
  • Generates and evaluates daily, weekly and monthly reportsfor the recovery staff and for financial and managerialaudit.
  • MonitorsBusiness Office processes generally and individual workersspecifically to assure that recovery is correct andtimely.
  • Ensures timelyfollow up and resolution of accounts receivable balances
  • Keeps up to date on changesimposed by Group.
  • Knowledge of bad debt, credit and collection policies andprocedures.
  • Approveswrite offs and authorizes adjustments within the limits set forthis position by policy.
  • Must be capable of performing all tasks required ofCredit and Collection Department.
  • Assist in monthly accoutn receivable analysis and otherrelated financial reports.
  • Minimum Requirement

  • Bachelor Degree in Commerce / Accounting.
  • Minimum oftwo (2) years of previous experience in billing, collection,reimbursement or recovery in similar environment.
  • Strong work ethic and enjoysworking with patient and staff.
  • Excellent ora! and written communicationskills.
  • Workingknowledge of Ms-Offices & ERP Oracle.
  • Ability to foster an environmentthat nurtures collaboration, teamwork, and mutualrespect.
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