Achieves the planned targets for profit generation, expense control and the maintenance of site image standards to comply with the company requirements
Ensures that outstanding customer service (including the resolution of customer complaints) is maintained at all times
Ensures that the site maintains an excellent image to customers through delegation to and supervision of all staff to achieve company standards of cleanliness and hygiene in all areas.
Maintains good relation with the supervisors from Tasjeel partners RTA or Sharjah police for effective and uninterrupted service to the customers.
Establishes and maintains staff rosters, attendance sheets, annual leave plans and personnel records as required to comply with daily site operational procedures.
Prepares cash for collection for sending it to the bank, and Compiles the daily collected fees report for F & A department.
Analyzes the Monthly Profit and Sales Report in the monthly financial meeting with the operations team to achieve better results each month.
Up-date the employees regarding all new rules and regulations pertaining to the operations
Monitors all expenses relating to site operations to ensure these remain within Budget limits.
Arranges for prompt collection of outstanding amounts from customers to ensure smooth and effective cash flow at the business unit.
Monitors and supervises efficient store inventory of various sale items at the site for effective control of the stock.
Ensures that all staff are fully conversant with safety matters and procedures arising from the site operations to comply with EHS standards.
Ensures that all staff are fully conversant with the operation of equipment for proper and accurate testing of vehicles.
Ensures that the company maintenance procedures with respect to test equipment, building and outside area, are complied with and the records of such maintenance are kept and monitored.
Ensures that all preventive maintenance as laid down by equipment manufacturers is adhered to by all staff.
Professionally manages, guides and Leads all site staff to ensure that outstanding levels of customer service are maintained at all times.
Communicates individual and group performance targets and monitors achievement of the same for better site performance.
Provides on the job guidance and training to new and existing staff to ensure corporate standards are maintained.
Handles minor disciplinary matters with the staff and refers more serious matters to the operations team for better staff performance.
Skills and Qualifications
Preferably having a Degree / Diploma in Automotive Engineering or business management.
Having minimum 3 to 5 years experience in a similar field and familiarity with garage equipment.
Excellent communication skills in written and spoken English and preferably in Arabic. Knowledge of Hindi / Urdu would be an advantage.
High level of personal presentation having PC skills including Windows, MS Project and MS Office.
Company Industry : Sale Via Mail Or Via Internet
Requirements : Employer (Public Sector)
Job Role : Management
Employment Status : Full time
Employment Type : Employee
Career Level : Mid Career
Years of Experience : Min : 3 Max : 5
Gender : Male
Degree : Bachelor's degree
ENOC is effectively wholly owned by the Investment Corporation of Dubai ( ICD ), an entity wholly owned by the Government of Dubai.
The company was incorporated with limited
liability in the Emirate of Dubai in April 1993 and has its headquarter in Dubai, United Arab Emirates.
Since its establishment in 1993, ENOC has made significant progress in meeting its overall objectives and currently predicates in an increasingly broad range of business ventures.
ENOC owns directly and indirectly 31 subsidiaries and joint ventures.
ENOC operates through four business segments namely :
Supply, Trading & Processing - condensate and gas processing and oil trading
Terminals - Storage for various petroleum and chemical products
Marketing - Marketing of aviation fuel, lubes, chemicals and industrials products
Retail - Retailing fuel and non-fuel services at retail stations
ENOC provides the energy behind Dubai’s phenomenal growth. It touches almost every facet of the Emirate’s development and puts its name firmly on the overseas arena.
Responsible, reliable, innovative and progressive, ENOC is the Energy Partner of Choice’. From the shores of the Emirates to the Far East, Europe, and Africa, ENOC is now actively
pursuing further global expansion.
Today ENOC is poised to engage in a new and challenging period of future growth and diversification.