About Sarood Hospitality :
Sarood Hospitality is a Dubai-born restaurant company.
As a subsidiary of Dubai Retail, a Dubai Holding company, Sarood Hospitality is interwoven into the fabric of the emirate with an iconic portfolio of homegrown and internationally acclaimed brands.
Sarood is a full service hospitality company specializing in the innovation, nurture and operation of sustainable food & beverage concepts ranging from high-end, premium-casual, casual dining venues, and lounges.
The current portfolio includes The Noodle House, Al Nafoorah, Flow, Pai Thai, Pierchic, Perry and Blackwelder’s, Segreto, Trattoria Toscana, Khaymat Al Bahar, The Duck Hook and Hillhouse Brasserie with a further two brands under development and due to open Q4 2019.
Combined, Sarood will represent 20 branches worldwide, with the group continually developing its brands through a series of refurbishments, menu overhauls, talent acquisition and digital transformation.
Your key duties will include :
Hands on operator that lives and leads the perfect guest experience, ensures the team are set up for success, and is responsible for assisting the OM / GM in ensuring that all colleagues have full product knowledge.
Is an ambassador for the brand at all times.
Is fully responsible and accountable for ensuring that all customers are served as per the brand standard. Assist the OM in continuously growing the business
Is responsible for ensuring that all paper work is kept up to date and filed correctly.
Is responsible for ensuring that all cash is safe guarded at all times and that all paper work is completed in accordance with company policy.
Responsible for ensuring that all orders are placed in time and in line with business requirements.
Can conduct an inventory count and input into adaco.
Can complete daily, weekly and monthly forecast in Outlet Manager’s absence.
Works closely with OM and TL to develop colleagues and spot stars of tomorrow.
Communicates and logs all maintenance issues and ensures work is carried out.
Can conduct a brand audit and communicate the score. Assists the OM in action planning.
Can fully understand a General Ledger and be able to highlight and investigate any issues.
Monitors and coaches colleagues to be able to confidently conduct suggestive selling for items from the menu.
In the Outlet Manager’s absence ensures that all complaints are dealt with correctly without jeopardising the reputation of the brand.
Has full control of a shift and ensures all brand standards are adhered to at all times.
Ensures problems are dealt with immediately, with the support of OM.
Is able to make decisions that positively affect the business and the colleague, Is flexible and open to change and discussion.
Can fully manage the pass from FOH and communicate with all people.
Supports the Outlet Manager in engagement with the team. Coaches and guides team in engaging with each other and colleagues at all times.
About You :
In order to be considered for this role, you must possess the following selection criteria :
Tertiary Education or Diploma in Food & Beverage Management
Minimum of 1 year experience in related role with standalone / branded restaurants genuine interest in food and service.
Can hold a conversation in English with confidence. Listens, understands and acts accordingly Must know and be able to demonstrate good knife skills.
Must be able to operate all equipment as required.
Must be signed off on the safe use of all equipment especially those that are dangerous.
Is organized in their duties, has a good time management skill
Can suggestively sell with confidence
Can handle a minor complaint with confidence
About the Benefits :
This position offers a competitive salary and package which includes; Live-out allowance, meals during working hours, flight allowance your Home Destination upon completion of each 24 months of service which will be paid in two installments, one per anniversary year, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Sarood F&B outlets and reduced hotel rates.