IT System Engineer
Infracom Communication Networks
Dubai United Arab Emirates
منذ 4 يوم
source : HireeJobsGulf

PreSales and Technical Support System Engineer activities are a vital element in the sales and support process for companies offering highly customized technical or high value products or services The system engineers assist Sales and Business Development team and the Client in making informed decisions on the product during the presales period The System Engineer is vital in postsales duties in providing support services to Clients Understand and identify customer needs and create solutions based on the available product offering Setup network and servers and implement configurations Implement customizations by creating widgets and basic scripting Support clients with configuration of Customer Flow Management Solution Assist with the sales of Customer Flow Management solution Queuing solutions by preparing technical proposals Prepare the analysis required to complete RFP Benchmarking and other studies required by customers Participate in the presentation of results to customers if needed Work with IT resources to automate the processes for delivering studies as much as possible Conduct training on Qmatic Solutions to Clients Maintain working knowledge of competitor products and how to technically sell against them Responding to customer requirements Respond to RFP RFQ

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