Job Description :
Digital Forensics Consultant - International Security Company - Dubai
Forensics Consultant to take ownership for the execution of technical wins, driving revenue and pipeline. The right candidate will be adept at providing support in the sales process with new and existing clients and partner and will help meet or exceed sales goals.
The consultant will support our organization by advancing awareness and knowledge of industry leading forensic vendors to our target market segments.
You will be responsible for organizing, planning and directing all aspects of the pre-sales engagement. Will provide support to the channel partners on enablement of their team in order to sell digital forensics products and services.
This candidate will play a key role in helping to advance our position as a PAN-EMEA specialty distributor. You will be presented as a subject matter expert and this role will interact with all areas of our business.
ROLE RESPONSIBILITIES Communicate effectively with different client and partner organizations both internally and externally to meet needs of Commercial Products.
Act as a Subject Matter Expert as it relates to digital forensics and the vendors, we represent
Provide support to the Marketing team by being a featured contributor to the Forensic Fundamentals Portal and researching and writing posts and white papers on digital forensics topics
Create and present informative webinars on digital forensics products and thought leadership content to groups of forensic professionals
Attend trade shows to support the marketing and sales team
Provide effective and compelling demos of digital forensics products in both a one on one and group setting
Effectively lead instructional, hands-on labs in a classroom like environment
Provide feedback to our vendors as it relates to shaping new products
Conduct training by creating learning manuals, presentations and related training materials to ensure materials are current with product releases
Travel throughout the region to support sales activities, marketing and training events is a requirement
Resolve customer complaints to ensure a favourable outcome is reached on the customers behalf as well as the companies
Troubleshoot complex software applications utilizing diagnostic skills related to software and hardware setup, database management, data analysis, and operating system configuration of our vendors tools or third-party products
Other duties as required
QUALIFICATIONS AND CERTIFICATIONS Bachelors degree or diploma in Computer Science, Computer Engineering, or equivalent experience in market
Experience in a digital forensics position in either corporate or law enforcement environment
Ability to travel
Outgoing personality; you thrive in environments where you are the subject matter expert, eager to present and share your knowledge in small or large groups
Ability to effectively engage with customers and share your technical expertise
Experience working with numerous digital forensics tools
Experience in investigations and report creation
Experience in researching forensics trends and technology
Strong written and verbal communications
Self-starter; comfortable with seeking out new opportunities to help advance Credence Securitys position within the Forensics community
Excellent attention to detail and organizational skills
To perform this job successfully, it is preferred that the individual possesses industry certifications such as ACE, CFCE, ENCE, CISSP and SCERS.
Team Player and positive personality is a MUST
To perform this job successfully, an individual must have advanced skills in computer hardware, Windows operating systems and file systems (with working knowledge of Linux and OSX).
Must be able to demonstrate ability to leverage advanced tools such as Virtual Appliances (VMware, Citrix).
Networking and security infrastructure devices and applications (firewalls, IPS / IDS, VPN, IP Networking)
Architectural knowledge of major enterprise applications (operating systems, standard business applications, web-based applications, etc.)
Network protocols, troubleshooting of Active Directory, DNS, TCP / IP, DHCP, IIS.
Scripting language such as PERL or Python
Network packet tools (Netwitness, Wireshark, Snort)
OTHER SKILLS AND COMPETENCIES Must be able to obtain a Government clearance if required
Must possess strong enterprise infrastructure background
Although the position is based in Dubai, you will travel the region frequently so must be able to travel regularly 50-75% of time on a regional basis
To fully perform the essential duties of the job, an individual should be able to multi-task and understand process to research and resolve problems using a variety of resources and skills
An individual should be able to work independently in a fast-paced environment and prioritise in order to meet or exceed project requirements and deadlines