Housekeeping Supervisor
Grand Mercure & Ibis Styles Dubai Airport (Opening)
DUBAI, Northern UAE, United Arab Emirates
منذ 2 يوم

Job Level

Job Fixed-term contract : No Status Full Time Anticipated Start Date 01-10-2019

Skills

Level of Education Vocational education Areas of study Other Professional experiences 1 to 2 years Languages essential English

Essential and optional requirements

Responsible for a smooth operation and maintaining the highest standards of service on the Guest floors & Public areas, ensuring a clean & maintenance free hotel guest area (or assigned areas) as per established quality standards, maintaining linen, operating supplies and equipment’s par stocks and regular inventories are carried out on a monthly basis as well as handling internal and external guest concerns.

Must be flexible and ready to work under pressure. Reporting directly to the Executive Housekeeper.

Key tasks

  • Supervise, schedule, train and inspect the performance of Housekeeping Attendants, Public Area Attendants, and Outsourced contractors (as appropriate) ensuring that all procedures are completed to the hotel's standards, ensuring optimum service to guests.
  • Ensure that standards are maintained at a superior level on a daily basis and demonstrate pride in the workplace with a high level commitment.
  • Inspect the quality of daily work for the assigned team members and outsourced service provider making sure to always maintain standards to established prescribe level.

    Operate housekeeping services and all machines / Equipment’s according to specifications.

  • Responsible for reporting any maintenance deficiencies and liaise with internal and external companies to ensure that proper maintenance of the machines is carried out on regular basis in order to obtain a smooth operation.
  • Must be well versed in chemicals and equipment’s knowledge, cleaning procedures pertaining to guest rooms and public areas.

  • Ensure proper organization in all assigned Key areas as i.e. follow ups, replacement of all necessary amenities, cross checking of all occupied and departure rooms, assigning rooms and guest areas for Preventive maintenance, etc.
  • Be hands on in supporting the assigned staff in performing their tasks. Take responsibility and be in charge of special projects when required / instructed.

  • Ensure to prepare and document all necessary data pertaining to Guest rooms cleaning, Public area cleaning schedules, Inventories in accordance with departmental specifications.
  • All reports relating to Finance / Front Office to be prepared on daily basis, ensuring budgets created for housekeeping department are met by controlling costs without compromising on standards.

  • Determine and discuss with the Executive Housekeeper all Human Resources related matters such as recognition, disciplinary actions, hiring and termination of housekeeping team members both in-house and outsourced.
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