Regional Communications Leader, Middle East and Africa, Dubai, United Arab Emirates Are you an experienced Communications Leader?
Are you motivated by working with leadership teams to create innovative communication campaigns that position Western Union as an innovative and trusted leader in its field?
Do you want to influence and develop strategies and work for a global company on a high performing globally centralized team that is at the forefront of global money transfer and payments and compelling new product propositions?
Join Western Union as the Communications Leader for Middle East and Africa (MEA). Motivated by our values : purpose driven, globally minded, and trustworthy & respectful The Western Union Company is a publicly traded (NYSE : WU) company based in Denver, Colorado.
We are a global leader in cross-border, cross-currency money movement and payments. Our omni-channel platform connects the digital and physical worlds and makes it possible for individuals, businesses, non-governmental organizations (NGOs), financial institutions, and other organizations to send and receive money and make payments with speed, ease, and reliability.
Western Union’s platform transcends borders, making it possible for individuals and businesses to move money easily and quickly across borders and currencies in person or with a few clicks or swipes.
We take the complexity out of moving money around the world by making the global feel local. Our global platform combines our robust digital footprint, settlement infrastructure, treasury and compliance capabilities, a 550,000-location retail network, and the ability to send money and payments to more than four billion bank accounts and wallets.
Our technology portfolio, range of application programming interfaces (APIs), foreign exchange and settlement engine, agent network, and anti-money laundering and fraud-detection capabilities combine to make Western Union one of the largest money movers for consumers and businesses.
As our business strategy evolves, we have recently opened our platform to power other companies including financial institutions and payment providers to move money and make payments.
It is a decisive step towards a new incremental growth opportunity. Better is enabled by trust and respect In this critical position we will look to you to direct and deliver 360-degree communications strategies and execution across all initiatives designed to successfully raise the company’s profile internally and externally across the MEA region and enable us to deliver on our vision.
You will use your strategic and communications skills homed in a previous global or regional role (in-house and agency) to leverage a wide range of tools, strategies and tactics including traditional earned, compelling organic content creation and leverage social channels to create a compelling communications program that delivers consistent messaging with strong calls to action and or behavioural change.
You will operate a hub & spoke model to work seamlessly to ensure alignment between central, regional, and local communications and will manage communications leaders representing the specific region of MEA.
You will report to the Global Leader of Regional and Local Communications and will be a part of the Global Communications and Social Channels team.
brand salience across major stakeholders to achieve transformation & growth goals and provide exceptional advice, expertise and strategic direction to the leadership of these functions.
execute rapid response to issues & crisis communication working collaboratively with Global Communications and Social Channels.
You will couple your experience in financial services and payments with astute knowledge of the fast-growing, technology driven real-time cross-border money transfer and payments sector to bring a unique skill set that will inspire current and potential customers to choose Western Union.
This includes knowledge across C2C, C2B, B2C and B2B. You are a strategic thinker and can bring a global view and yet execute locally seamlessly, write compelling content, influence and integrate with leadership with business and functional maturity, create a convincing news agenda, manage issues and crises in support with global leaders and deliver outstanding communication project management.
You exude passion and enthusiasm and are a thought leader who is known for excellence in communications. Your ability to operate strategically and tactically is critical for the success of this role.
You must be fluent in Arabic and English and French language skills will give you a distinct advantage. Previous experience of agile working methodologies is also desirable.
Join us, and let us move money for better Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence.
It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world.
If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now. We’re a company on the move, and we want our people to grow and develop.
You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve.
We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. #LI-RE1