Spa & Wellness Manager
Espa
Dubai
منذ 1 يوم

ESPALife at Corinthia Dubai will offer hotel guests, day spa guests and members a lifestyle choice and escapism from the current everyday stresses, focusing on mindfulness and prevention without the use of medical intervention.

Programmes addressing key lifestyle concerns including sleep deprivation, nutrition and detox, relaxation and de-stress, fitness and rehabilitation, beauty treatments and innovative non-invasive wellness treatments will enhance lifestyle transformation for all our guests.

Much more than a Spa and Wellness offering ESPALife is a place to restore well-being, providing direction and support, offering areas of learning and personal development with specialist guidance from acclaimed holistic health professionals, fitness specialists and outstanding spa therapists.

Located over three floors with indoor and outdoor spaces, extensive thermal experiences and beautifully appointed treatment, relaxation, wellness and grooming zones the Spa will re-set the bar for Wellness destinations in Dubai.

Responsible for all aspects of the Spa Operation, supporting the Spa & Wellness Director with driving key elements such as marketing and promotions, operating criteria, programming, budgeting, VIP guest visits, staff relations and training.

The ESPALife Spa & Wellness Manager will play a key role in the Spa’s vision of success and exceeding guest expectations.

The daily operation will fall to this motivated and capable team player. Key responsibilities will include -

  • Operations overseeing daily operation including but not limited to, facility function, guest relations, staff management and welfare, financial reporting, stock control and standard operating procedures
  • Standards maintaining both service and facility standards throughout the operation
  • Training identifying and managing training needs, PDP’s and growth of Spa team to develop and maintain a highly motivated team.
  • Managing and delivering induction programmes for new starters

  • Financial - monitor spa performance through reviewing and reporting on KPI’s and directing initiatives to drive sales.
  • Marketing supporting the Marketing initiatives, PR activity and events to drive success of the Spa
  • Wellness liaising with external visiting practitioners and the ESPALife wellness team to ensure a seamless guest experience
  • Skills should include

  • Previous experience within a management role in a luxury five-star spa environment
  • Ability to understand and analyse financial performance
  • Previous experience in developing marketing strategy
  • Understanding and experience of the operational requirements of a 5-star Spa & Wellness environment
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