Head Of Operations
Finance House
UAE, Abu Dhabi,Abu Dhabi
منذ 4 يوم
source : Drjobs.ae

Job Role : Head Of Operations

PositionObjective :

  • Toholistically and effectively manage the Group Operations (includingCentral Operations, Retail Assets Center, Trade Finance Operations,Treasury Investments & Securities Operations).
  • To enhance the operational systems, business processesand policies, control to support operations management.
  • Key RoleResponsibilities :


    Management of overall function ofOperations (Central Operations, Trade Finance Operations, RetailAssets Center, Treasury, Investments and Securities Operations)including :

  • Ensure that theoperations functions of the company are run effectively andefficiently so that each operational division performs in termswith their strategic plan, developmental plan and operational planobjectives.
  • Build, implement, maintain andmanage an effective system of controls throughout the OperationsUnit covering non-financial as well as financialcontrols.
  • Ensure that operating objectives andstandards of performance are owned by management as well asemployees.
  • Oversee all the daily activitiesand duties performed by the different units.
  • Define Turnaround Time (TAT) with consultation of keystakeholders and install tools to monitor performance, with the aimto meet the internal and external customer’sexpectations.
  • Ensure that appropriatestandards of conduct are established and complied with.
  • Set the operations yearly budget and non-financialtargets, agreeing it with GCOO, and work towards fulfillingit.
  • Act as per delegated authorities andescalate issues as appropriate.
  • Improveprocesses and policies in support of organizational goals.Formulate and implement department and organizational policies andprocedures to maximize output.
  • Monitor adherence to rules,regulations and procedures.

  • Actively andcontinuously work towards operational excellence.
  • Close all Audit & Compliance issues pertaining toOperations Units and works towards less Audit & ComplianceObservations.
  • Contribute towards theachievement of company’s strategic and operationalobjectives.
  • PeopleManagement

  • Build and lead aneffective and cohesive Operations Management team.
  • Act as the operations change management catalyst, drivingpositive change among subordinates
  • Manageorganizational structure, modifications and selection of new teammembers.
  • To contribute to thecompany’s Talent Management processes, supporting staffwith identified potential to realize and achieve their fullpotential within the company.
  • In consultationwith HR implement effective succession planning, people management,development, recruitment, and retention strategies for theOperations Unit.
  • Manage performance reviewsand professional development plans for team.
  • General

  • To provideprofessional leadership to all levels throughout thecompany
  • Manage relationships with externalservice / resource providers
  • Attendance Punctuality Code of Conduct Policy ofSecrecy General cleanliness As per HRpolicy

  • To perform any other task asassigned by the GCOO.
  • DesiredSkills and Experience

  • Strong Financial Banking Operationsunderstanding.
  • Knowledge for IT systemdevelopment and changes.
  • Leadership andmanagement abilities to oversee the firm.
  • Skills and ability to identify issues, formulateopinions, make conclusions and recommend solutions.
  • Strong process and planning orientation.
  • Goal-oriented, task driven.
  • Designsefficient systems, seeks productivity.
  • Logicalapproach to identifying and evaluating issues and problemsolving.
  • Able to see the big picture and planout details.
  • Ability to understand &read legal documents.
  • Attention todetail.
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