Cluster Assistant Front Office Manager
Accor
Fujairah, Fujairah, United Arab Emirates
منذ 3 يوم

Cluster Assistant Front Office Manager

  • Inspiring and Engaging. As a Cluster Assistant Front Office Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Operations and ensure an exceptional guest journey.
  • What is in it for you :

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world.
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
  • What you will be doing :

  • Ensure smooth functioning of Front Office operations, including the Reception, CID, Bell Desk, Concierge, Guest Relations and to personally supervise the above in the involved supervisors absence making sure that the hotel standards and procedures are fully known and followed.
  • Lead and manage all aspects of the Rooms Departments and ensure all service standards are followed with friendly and engaging service.
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
  • Maximise rooms revenue through participating in yeild management meetings and implementing supporting agreed upon Revenue Management strategies and practices.
  • To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service.
  • To ensure that the privacy of the guests and the confidentiality of the information is respected.
  • To ensure proper coverage and supervision of the Front Office department at all times.
  • Your experience and skills include :

  • Service focused personality is essential and previous leadership experience required
  • Prior experience working with Opera or a related system.
  • Proven ability to build and maintain good relationships with all stakeholders.
  • Communicate thoughts, actions and opportunities clearly with strong networking skills.
  • Ability to lead by example, believe in a srong team culture and set the scene for high performance.
  • Your team and working environment :

  • Opportunity to be part of a dynamic team.
  • Our commitment to Diversity & Inclusion :

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor?

    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

    We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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