Sales Consultant - Luxury Goods
Mouawad Jewellery,
Dubai United Arab Emirates, Not Mentioned, United Arab Emirates
منذ 4 يوم
source : Wisdom Jobs

1 Prepare the boutique for welcoming customers checking the showcases displays monitor cleanliness and tidiness of the boutique at all times and assure the inventory count and control upon every beginning of the shift 2 Reconcile the previous night sales reports 3 Check the log book communication book on any pending issue to follow up on 4 Checking and answering the outlook mails for any requirement after getting the SS approval 5 Greeting and welcoming customers according to Mouawad language manual 6 Attending the customers and provide excellent customer service and product knowledge 7 Portraying an immaculate grooming and appearance look 8 Presenting Jewellery using Mouawad standards wearing white gloves using trays displaying 4 pieces maximum etc 9 Always being well aware of price before communicating it to customers by first checking the label 10 Handling and conduct professionally the price negotiation of the customer following Mouawad Discount Policy 11 Up selling and cross-

selling at any upcoming opportunity and promote other Mouawad branches 12 Closing the deal by receiving the payment having it checked by two team members packing the piece in Mouawad box Wrap it when necessary place the Mouawad certificate inside the box along with the laboratory certificate if available Prepare the AX invoice and fill the CRM application form thank customer for buying from Mouawad 13 Preparing daily sales and cash reports to management 14 Following the boutique manager instruction Shift Supervisor related to cash deposit money exchange bank deposit Gold Souks visits for jewellery repairs etc 15 Maintaining the safe room and boutique displays according to the 5s methodology 16 Responding to any management project when assigned attending events and exhibitions 17 At the end of the day remove Jewellery from the showcase place it in the safe lock the room code and arm the alarm close the boutique 18 Maintaining and developing great relationships with customers 19 Gathering market and customer information by engaging with customers and recording interests 20 Recording sales and orders information present it to boutique manager by phone or mail 21 Meeting the monthly sales target as communicated by boutique manager 22 Supporting team members during the sale providing trays CCM Calculator or any sales tools and keeping an eye on the jewelry in hand 23 Attending team meetings and sharing best practices with colleagues 24 Ordering through TMS system for any customer serious inquiry 25 Receiving repairs from customers using the service receipt write the repair clearly on service receipt and then on repair log book follow the repair time lines and call customer for collection

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