ARABIC CALL CENTER AGENT up to 5K AED FOR A DENTAL CLINIC IN DUBAI
Confidential
Dubai
منذ 3 يوم
source : Monster

POSITION : Call Center Agent

SALARY : up to 5,000 AED full package depending on experience and qualifications

HIRING COMPANY : Dental Clinic

LOCATION : Dubai, UAE

AVAILABILITY : Can join immediately (max 1 month)

EMPLOYMENT TYPE : Full Time

CANDIDATE PROFILE :

Open to Arabic nationals only

Male / Female, 30 years old and below

EDUCATION / EXPERIENCE REQUIRED :

Diploma or Bachelor s Degree

At least 1-2 years of experience as customer service / call center agent preferably from the healthcare industry

JOB DESCRIPTION :

Handling patients, referral sources, and administrative department inquires

Communicating with insurance companies and / or prior authorization requests

Entering patient information into a customer information system

Ensuring customer satisfaction and assisting them with issues / concerns related to their health

Introducing promotions and cross-selling products

Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty

SKILLS REQUIRED :

Excellent communication skills in both Arabic and English language

Excellent customer service skills

HOW TO SUBMIT APPLICATION :

Please send your updated CV in Word format with your recent PHOTO to CUSTOMERSERVICEJOBS2020 AT GMAIL DOT COM

Use ARABIC CALL CENTER as Email Subject

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