Guest Relations Executive
DUBAI HOLDING
United Arab Emirates (AE), Abu Dhabi, Abu Dhabi
منذ 4 يوم

Description

About Jumeirah and Jumeirah at Saadiyat Island Resort :

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one.

You can rely on us to support you as you settle into your journey with us and make Jumeirah Your Place to Shine’.

A landmark property for the Emirate, Jumeirah at Saadiyat Island offers 293 rooms and suites facing the sea, showcasing views from either a private balcony or garden access room, with an extended patio and outdoor space.

This luxury beach front hotel embodies the beauty of the ocean - the stylish contemporary architecture is decorated with marine themed touches that bring the outside world to life.

Home to eight restaurants and bars, Jumeirah at Saadiyat Island has plenty of dining options including an all-day dining venue, two signature restaurants, a lobby lounge and bar, a pool and beach bar and a sports lounge.

Guests can also explore the 400 metre public beach and three swimming pools. Jumeirah at Saadiyat Island was developed under the patronage of His Highness Sheikh Suroor bin Mohammed Al Nahyan’s Projects Department.

About the Role :

An opportunity has arisen for Guest Relations Executive to join our Food & Beverage Department in Jumeirah at Saadiyat Island.

  • To set up the host / hostess stand, review the reservation book and make recommendations as to the set up of the room.
  • To open the restaurant for business at the prescribed time each shift.
  • To inspect the cleanliness of each section of the dining room and make necessary improvements as well as check each table prior to opening to ensure its proper set.
  • To develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day.
  • To assign seating taking into account service standards.
  • To know the server stations, their daily assignments, their personal timing patterns and their maximum workload capacity.
  • To be fully capable of working with open table system
  • To ensure each guest receives the highest quality of service.
  • To greet each guest promptly, courteously, graciously with eye contact, a smile and good posture.
  • To handle guests without reservations or those waiting for others to join them.
  • To answer telephones according to JI standards and take reservations or provide information regarding the restaurant or any other hotel service.

  • To anticipate the needs of guests while scanning the room constantly
  • About you :

    The ideal candidate for this position will have the following experience and qualifications :

  • Experience in similar positions in the Middle East
  • Demonstrated experience working in a high volume, high pressure environment
  • Experience working in the hospitality or other customer service related industry
  • Proficiency inMicrosoft Office applications
  • Administrative skills, able to multi-task and meet deadlines
  • Familiar with facilities management systems
  • Strong verbal and written English Language skills
  • About the Benefits :

    This position offers a highly competitive salary and package which includes; fully furnished shared accommodation / live out allowance, free transport to and from your place of work if company accommodation provided, uniform, laundry services, meals during working hours, bi-annual flight ticket allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates

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