Doha Bank, one of Qatar's leading and award winning banks is looking for suitable candidates for the position of Manager -
Retail Banking (Reference No. HR / MRB03). Applicants should be graduates in a related discipline. Work experience of 7 -
10 years in retail is required. Minimum 3 years of experience should be in a similar position. Should be familiar with local laws and regulations.
Need excellent staff management skills. The main duties to be performed by this position are :
Ensures that the branch conduct activities within the prescribed policy and procedure guidelines.
Meets annual targets and objectives pertaining to consumer loans, customer service, and revenue generation.
Responsible for all the business development activities of the Retail Business.
Designs and develops marketing and sales plans and strategies for developing Retail Banking business of the Bank.
Conduct market research to identify target market segment.
Oversees the development of products and keeps track of competitor products and their pricing.
Evaluates and recommends repackaging of existing products.
Oversees the customer complaint management and ensure that customer grievances are sorted out expeditiously.
Conducts customer satisfaction surveys and identifies weakness. Develops action plans to overcome identified weakness.
Relationship Management of retail customers and identifies new markets for product sales.
Establish tie-ups with relevant institution aiming at generating additional revenues and differentiated offering / services.
Recommend and develop promotional campaigns aiming at increasing awareness and attracting more business.
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