The Wyndham Hotels & Resorts is now seeking a Sales Manager, Asian Market to join our team at Ramada Plaza Jumeirah Beach in Dubai, UAE
Sales Manager, Asian Market is responsible in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sale team.
Sales & Admin experience, ideally in the International market and ability to demonstrate strong client relationships with Asian market driving corporate transient, catering and group business.
Solid sales & account managements skills are essential, with a strong knowledge of corporate market and business trends.
A good researcher, negotiator and client focused approach is required. The candidate should be able to show strong knowledge of constructing and executing sales & client action plans.
There should be excellent communication (verbal & written) skills, confident presentation ability and a second language would be an advantage.
Education & Experience
Bachelor’s degree / higher education qualification / equivalent in sales & marketing or related field, and four or more years of experience in a hospitality or hotel sales and marketing setting, or an equivalent combination of education and work experience.
Need to have excellent communication skills with good knowledge of written and spoken English.
Knowledge and Experience with Asian Market
Long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Be actively involved in the Sales & Marketing Department in order to maximize sales
Report writing & project management skills
Possesses excellent telephone sales skills
Excellent selling skills and understanding of sales processes; can effectively up sell products and services; can bring a sale to closure
Knowledge of operations and associated challenges for all brands
Knowledge of all Ramada products, cultures and brand strategies
Knowledge of contractual agreements and legal implications
Knowledge of the hotel & company pricing policies, as well as negotiation guidelines
Knowledge of need time strategy as developed by Revenue Management
Strong customer and development and relationship management skills
Knowledge of group, extended stay and transient business
Understands revenue management functions and account profitability
Effective decision making skills
Ability to influence others
Strong problem-solving skills
Ability to develop and maintain relationships e.g., associates, customers, vendors
Strong negotiation skills.
Strong presentation and platform skills
Strong communication skills (verbal, listening, writing)
Strong organization skills
Knowledge of overall hotel operations as they affect department
Ability to use standard software applications and hotel systems including, Opera, etc.
Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
Work with Sales team to create and implement a sales plan addressing revenue, customers’ needs and the market.
Analyze market information by using sales systems and implement strategy to achieve property's financial room and catering goals.
Review sales and catering guest satisfaction results to identify areas of improvement.
Direct and manage the forecasting process in conjunction with the Revenue Department to ensure accurate, timely and complete information.
Compile and / or direct the preparation of actively participate and complete the preparation of the annual Sales & Marketing plans, quarterly updates and the annual Budget.
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Conducts site inspections.
Creates contracts as required.
Works with the Revenue Management Team to ensure that correct tracking data is collected and recorded.
Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program / event.
Preparation of monthly report to Director of Sales and Marketing.
Prepare a weekly sales report to be emailed to the DOS.
To ensure sufficient levels of hotel brochures and other literature is held by key leisure accounts. Take regular initiatives via email communication with these accounts.
To respond to tender requests from leisure / corporate and government clients in conjunction with DOS. All submissions are to be approved by the DOS / ADOS prior to distribution.
COMPANY OVERVIEW :
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.
Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio distinguished by our leading economy and midscale brands delivers just that.
We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.
Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.
Job Dubai, UAE
Employment Status : Full time
In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner.
I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.