Job Number 21135048 Job Category Sales & Marketing Location Four Points by Sheraton Sheikh Zayed Road Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates Brand Four Points Schedule Full-Time Relocation?
N Position Type Non-Management Located Remotely? NWhere timeless classics are woven with modern details. Where business meets pleasure.
Where even when you're global, you can experience the local. Designed for the independent traveler seeking balance, there's Four Points.
POSITION SUMMARY Contact appropriate individual or department (, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (, rewards points, show tickets, gift certificates).
Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns.
support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.